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Assessing ILL/DD services : new cost-effective alternatives

Author: Mary E Jackson
Publisher: Washington, DC : Association of Research Libraries, ©2004.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
"The purpose of the study is to collect and analyze current data on the performance of mediated and user-initiated (unmediated) ILL/DD services. The study also identifies and describes characteristics of low-cost, high-performing, mediated and user-initiated ILL/DD operations to assist ILL managers to improve their own operations"--Page x.
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Document Type: Book
All Authors / Contributors: Mary E Jackson
ISBN: 159407657X 9781594076572
OCLC Number: 56620191
Description: xiii, 154 pages : illustrations ; 28 cm
Responsibility: Mary E. Jackson.

Abstract:

"The purpose of the study is to collect and analyze current data on the performance of mediated and user-initiated (unmediated) ILL/DD services. The study also identifies and describes characteristics of low-cost, high-performing, mediated and user-initiated ILL/DD operations to assist ILL managers to improve their own operations"--Page x.

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