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Assessment and accountability in reference work

Author: Susan Griswold Blandy; Lynne M Martin; Mary L Strife
Publisher: New York : Haworth Press, ©1992.
Series: Reference librarian series, 38.
Edition/Format:   Book : EnglishView all editions and formats
Database:WorldCat
Summary:

This volume explores the issue of library assessment methods and the impact of accountability on the delivery of reference services.

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Genre/Form: Aufsatzsammlung
études diverses
Document Type: Book
All Authors / Contributors: Susan Griswold Blandy; Lynne M Martin; Mary L Strife
ISBN: 1560243589 9781560243588
OCLC Number: 26403005
Notes: Also published as v. 38 (1992) of The Reference librarian.
Description: 266 p. ; 23 cm.
Contents: Reference services : research methodologies for assessment and accountability / Jo Bell Whitlatch --
All the world is data and we but the ciphers in it ... William Shakespeare 1992 / Anthony Walsh --
The small town library : discovering relevancy / Ellen L. Hardsog --
Assessment and accountability at Toledo-Lucas County Public Library / Jane Pinkston --
Special libraries assessment or marketing the special library / Mary L. Strife --
Assessment in higher education / Nancy Allen --
The librarians' role in academic assessment and accreditation : a case study / Susan Griswold Blandy --
Teaching high schoolers about libraries : a message to teachers / Harold Ettelt --
A program with a view : the inner city high school library / Margaret Galloway --
Accountability for BI programs in academic libraries : key issues for the 1990s / Craig Gibson. Humanism and automation : working with people in the library automation process / Karen A. Nuckolls --
Assessing and evaluating diversity in the reference department / Deborah A. Curry --
Facing personal evaluation : a mentoring program supports professional staff undergoing tenure review / Annalisa R. Van Avery --
Privacy and accountability at the reference desk / Rosemary A. Del Vecchio --
Reference evaluation : an overview / Patricia Hults --
Wrong questions, wrong answers : behavioral vs. factual evaluation of reference service / David A. Tyckoson --
How's the water? : the training of reference librarians / Heather Blenkinsopp --
What do faculty want? / Susan Griswold Blandy --
Reference librarians and technical services librarians : who's accountable? / Marilyn K. Moody --
Evaluating OPACs, or, OPACS are reference tools, too! / Lynne M. Martin. "All I need is in the computer" : reference and bibliographic instruction in the age of CD-ROMs / Trudi E. Jacobson --
Interactive multi-media and electronic media in academic libraries : policy implications / Lorre Smith --
Open vs. closed stacks for academic library periodical collections / Gretchen Roberts and Geraldine Wright --
Is the sky falling? : or using the policies and procedures manual as an evaluation tool / Jo Ann O. McCreight --
Accountability in book acquisition and weeding / Harold Ettelt.
Series Title: Reference librarian series, 38.
Responsibility: Susan Griswold Blandy, Lynne M. Martin, Mary L. Strife, editors.
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