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| Additional Physical Format: | Online version: Fischer, John W. At your service. Hoboken, N.J. : J. Wiley, c2005 (OCoLC)691032368 |
|---|---|
| Material Type: | Internet resource |
| Document Type: | Book, Internet Resource |
| All Authors / Contributors: |
John W Fischer; Culinary Institute of America. |
| ISBN: | 0764557475 9780764557477 |
| OCLC Number: | 57342150 |
| Description: | 210 p. : ill. ; 23 cm. |
| Contents: | The basics of hospitality and service --The relationship between the front and the back of the house -- The front door -- Preparation for service -- Serving guests: the main event -- Tableside cooking -- Beverage service -- Staffing challenges -- Taking care of business -- It's going to happen: handling emergencies. |
| Responsibility: | the Culinary Institute of America ; John W. Fischer. |
| More information: |
Abstract:
"The nation's most influential training school for professional cooks. " -Time magazine The essential guide to the exemplary service and hospitality that build customer loyalty. and restaurant reputations In today's competitive restaurant environment, culinary excellence is not enough.
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- dining room (by 2 people)
- hospitality (by 2 people)
- service (by 2 people)
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- presenting service (by 1 person)
- restaurant (by 1 person)
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by Liezel updated 2009-05-20
