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Backstage in a bureaucracy : politics and public service

Author: Susan M Chandler; Richard Pratt
Publisher: Honolulu : University of Hawaiʻi Press, [2011] ©2011
Series: UPCC book collections on Project MUSE.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
Backstage in a Bureaucracy provides a first-hand day-to-day look at running a large bureaucracy. Susan Chandler candidly shares her experiences while serving as director of the Hawai‘i State Department of Human Services for eight years, while Richard Pratt, a public administration professor and advisor to numerous public and private organizations here and abroad, offers his thoughts on what these experiences tell us  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Chandler, Susan M., 1945-
Backstage in a bureaucracy.
(DLC) 2010028968
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Susan M Chandler; Richard Pratt
ISBN: 9780824860936 0824860934 0824835018 9780824835019
OCLC Number: 875241053
Notes: "A Latitude 20 book."
Description: 1 online resource (132 pages) : chiefly color illustrations, color map
Contents: Frontmatter --
Contents --
Acknowledgments --
List of Abbreviations --
1. Introduction --
2. What Kind of Person Should Be in These Jobs? --
3. Organizational Setting --
4. In the Beginning --
5. Getting to Know the Agency and Its Culture; or, Can Anyone Tell Me What’s Going On? --
6. If Only the Boss Really Had Power; or, It’s Not So Lonely at the Top --
7. Finding the Right Help; or, With a Little Help from My Friends --
8. Speaking in Different Tongues; or, When Cultures Meet --
9. The DHS Storybook; or, Hunting and Gathering --
10. Meeting the Legislature; or, Honoring the Honorables --
11. Community Advocates; or, It Is So Much Easier to Advocate Than Administrate --
12. The Governor; or, The Guy Who Holds the Purse Strings --
13. The Cabinet; or, When Collaboration Seems Like…Getting Clobbered --
14. The Auditor; or, Uh-Oh, Here She Comes Again! --
15. The Press; or, The Unkindest Cut of All --
16. The Federal Presence; or, Will This Be Good for Us? --
17. Innovation and Change: Can Anyone Do This? --
18. Procuring Services; or, Hey, Didn’t We Contract That Out? --
19. Lessons Learned --
20. Final Thoughts --
References --
Index
Series Title: UPCC book collections on Project MUSE.
Responsibility: Susan M. Chandler and Richard C. Pratt.
More information:

Abstract:

What is it like to be in charge of a large public bureaucracy? Top-level state executives set agendas, formulate policies, turn legislative mandates into actions, oversee staff operations, develop  Read more...

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