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Balanced scorecard strategy for dummies

Author: Chuck Hannabarger; Rick Buchman; Peter Economy
Publisher: Hoboken, NJ : Wiley, ©2007.
Series: --For dummies.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
A practical, easy-to-understand guide to Balanced Scorecard for busy business leaders. The Balanced Scorecard method is an analysis technique designed to translate an organization's mission and vision statement and overall business strategies into specific, quantifiable goals, and to monitor the organization's performance in achieving these goals.
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Hannabarger, Chuck.
Balanced scorecard strategy for dummies.
Hoboken, NJ : Wiley, ©2007
(DLC) 2007932466
(OCoLC)172963001
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Chuck Hannabarger; Rick Buchman; Peter Economy
ISBN: 9780470227688 0470227680
OCLC Number: 174248672
Notes: Includes index.
Description: 1 online resource (xviii, 362 pages) : illustrations.
Contents: Introduction. Part I: The ABC's of Balanced Scorecard. Chapter 1: Goals, Scores, and the Balanced Scorecard. Chapter 2: Building and Balancing Scorecard Strategies. Chapter 3: Planning For the Balanced Scorecard. Chapter 4: Putting Your Balanced Scorecard into Action. Part II: The Customer - The Critical Leg. Chapter 5: Understanding Your Role with Customers. Chapter 6: Creating a Customer Scorecard. Chapter 7: Building the Customer Leg Dashboard. Part III: Financial Measurement - The Foundation Leg. Chapter 8: Understanding Your Role in Financial Measurement. Chapter 9: Building the Financial Leg Scorecard. Chapter 10: Building the Financial Leg Dashboard. Part IV: Internal Business Processes - The Value-Creation Leg. Chapter 11: Understanding Your Role in Internal Business Processes. Chapter 12: Building the Internal Business Process Scorecard. Chapter 13: Building Dashboards for Internal Business Processes. Part V: Knowledge, Education, and Growth - The Learning Leg. Chapter 14: Understanding Your Role in Learning and Growth. Chapter 15: Creating the Knowledge, Education, and Growth Scorecard. Chapter 16: Creating The Knowledge, Education, and Growth Dashboard. Part VI: The Part of Tens. Chapter 17: Ten Tips for Balanced Scorecard Success. Chapter 18: Ten Biggest Scorecard Mistakes to Avoid. Chapter 19: Ten Tips for Overcoming Barriers. Index.
Series Title: --For dummies.
Responsibility: by Chuck Hannabarger, Rick Buchman, and Peter Economy.

Abstract:

A practical, easy-to-understand guide to Balanced Scorecard for busy business leaders The Balanced Scorecard method is an analysis technique designed to translate an organization's mission and  Read more...

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