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Basics of health care performance improvement : a lean Six Sigma approach

Author: Donald E Lighter
Publisher: Burlington, MA : Jones & Bartlett Learning, ©2013.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:

Rev. ed. of: Quality management in health care / Donald E. Lighter and Douglas C. Fair. c2004.

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Document Type: Book
All Authors / Contributors: Donald E Lighter
ISBN: 9780763772147 0763772143
OCLC Number: 739835743
Notes: Revised edition of: Quality management in health care / Donald E. Lighter and Douglas C. Fair. c2004.
Description: x, 339 pages : illustrations ; 23 cm
Contents: Why is performance improvement the 'big new thing'? --
Define phase tools --
Measure phase tools --
Analyze phase tools --
Improve phase tools --
Control phase tools --
LSS case studies in health care --
DMAIC in an era of reform.
Responsibility: Donald E. Lighter.
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