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Battling the barriers to success : 50 ways to keep your workplace improvement initiative on target

Author: Joan P Klubnik; Marlene Roschelle
Publisher: Chicago, Ill. : Irwin Professional Pub., ©1996.
Edition/Format:   Print book : EnglishView all editions and formats
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Document Type: Book
All Authors / Contributors: Joan P Klubnik; Marlene Roschelle
ISBN: 0786307943 9780786307944
OCLC Number: 34115578
Description: xii, 244 pages : illustrations ; 24 cm
Contents: Category 1. Strategic positioning and planning: providing a compass --
No clear understanding of what strategic means --
Insufficient attentin to preplanning --
Lack of a planning architecture to guide the initiative --
Initiative inhibited by the organization's expansive boundaries --
Lack of a holistic plan --
Lack of balance between analysis and action --
Lack of environmental information included in the initiative design --
Lack of documented responsibility for initiative actions --
Lack of clear focus to achieve the initiative --
Lack of a committed leader --
no one is willing to take a stand --
The organization's lack of readiness for the initiative --
Managerial tools become redundant --
Lack of a clear rallying point --
No marketing strategy to recruit appropriate support --
Category 2. Communications: the rhythm of the organization --
The blind leading the blind --
People lack communication skills --
Saturation of communication --
all talk and no action --
Inconsistent communication results in mixed messages --
Not understanding that everyone wants to know: what's in it for me? --
Inefficiency of not learning the lessons --
Lack of open communication --
Inability to harness the informal communication channels --
Not measuring the effectiveness of internal communication --
The predicament of making mistakes --
Category 3. Human factor: the heart of the initiative --
Initiative isn't a reality to top management --
Not developing the initiative's sponsors --
Not developing initiative cheerleaders --
Changes midstream in executive leadership --
Lack of competent, assertive management --
Forgetting key parties --
Not minimizing human foibles --
Relationship of staff competency to initiative success --
Not embracing middle management --
Not forstering creative, visionary thinking --
Not confronting the resistance to the initiative --
No time for the initiative --
Avoiding performance management issues --
Category 4. Organizational issues: providing the foundation and framework for the initiative --
Inappropriate reliance on the model --
Lack of understanding of formal organizational systems --
Informal organizatinal structures are sabotaging the effort --
Unofficial norms and procedures impact the success of the initiative --
Not considering the coordination costs --
Not making use of hard data --
Compensatin and rewards are not aligned with the initiative --
Lack of recognition for small achievements --
Ineffective evaluation methods --
Not recognizing customer needs --
Ineffectual performance apraisals --
Lack of appropriate training methodologies --
Allowing inefficient meetings --
Bibliography --
Index.
Responsibility: Joan P. Klubnik, Marlene Roschelle.

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