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Beating the system : using creativity to outsmart bureaucracies

Author: Russell Lincoln Ackoff; Sheldon Rovin
Publisher: San Francisco, CA : Berrett-Koehler, ©2005.
Edition/Format:   Print book : English : 1st edView all editions and formats
Database:WorldCat
Summary:
"The authors have extensively studied organizational systems - they function and malfunction, what drives them, and where their weaknesses are. Here they share both perversely entertaining anecdotes about the abuse of individuals by various bureaucracies and detail the creative - and deeply satisfying - approaches these people used to get even. Best of all, they offer successful strategies and tactics you can use to  Read more...
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Document Type: Book
All Authors / Contributors: Russell Lincoln Ackoff; Sheldon Rovin
ISBN: 1576753301 9781576753309
OCLC Number: 57211294
Description: xi, 175 pages : illustrations ; 22 cm
Contents: What You Need to Know to Beat Systems --
Why Systems Need to Be Beaten: Necessity mothers inversion --
Understanding Systems: Knowledge without understanding is a misguided missile --
The Nature of Creativity: Those in boxes can't think out of them --
System Beaters: Their Stories --
Denying Assumptions: Say it isn't so --
Turnabout Is Fair Play: Do unto the system as it would do unto you --
Divide and Conquer: When the right hand doesn't know what the left hand is doing --
Threaten the System: Squeeze, but sometimes please --
Sidestep Constraints: Dazzle them with your footwork --
When All Else Fails, Revolt: You have nothing to lose but your frustration --
System Beating in a Nutshell and Making Systems Unbeatable --
Rules of Thumb for System Beaters: The gist of it --
Making Systems Unbeatable: An ounce of prevention ... --
Stories by System Category.
Responsibility: Russell L. Ackoff, Sheldon Rovin.
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Abstract:

This book is for anyone who has faced the bureaucratic blank wall. The authors explain how systems are designed, how they function (and, particularly, malfunction), where their weaknesses are, and  Read more...

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