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Benchmarking in services

Author: Jaideep Motwani; Victor E Sower
Publisher: Bradford, England : Emerald Group Pub., ©2006.
Series: Benchmarking, an international journal, v. 13, no. 3.
Edition/Format:   eBook : Document : EnglishView all editions and formats
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Genre/Form: Electronic books
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Jaideep Motwani; Victor E Sower
ISBN: 9781846630286 1846630282
OCLC Number: 560177407
Description: 1 online resource (163 pages).
Series Title: Benchmarking, an international journal, v. 13, no. 3.
Responsibility: guest editors, Jaideep G. Motwani and Victor E. Sower.

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