skip to content
Benchmarking in total quality management Preview this item
ClosePreview this item
Checking...

Benchmarking in total quality management

Author: Fiorenzo Franceschini; Maurizio Galetto
Publisher: Bradford, England : Emerald Group Pub., ©2006.
Series: Benchmarking, vol. 13, no. 4.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Database:WorldCat
Summary:
A world that is changing faster and faster forces companies to reinvent themselves and their capabilities. In this competitive environment Total Quality Management (TQM) tools support organizations in managing strategic quality and decision processes. This e-book investigates how benchmarking can provide approaches, methods and techniques for the next TQM challenges we are going to face this century. The papers in  Read more...
Rating:

(not yet rated) 0 with reviews - Be the first.

Subjects
More like this

 

Find a copy online

Links to this item

Find a copy in the library

&AllPage.SpinnerRetrieving; Finding libraries that hold this item...

Details

Genre/Form: Electronic books
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Fiorenzo Franceschini; Maurizio Galetto
ISBN: 1846630584 9781846630583 1846630592 9781846630590
OCLC Number: 182530949
Description: 1 online resource (157 pages).
Contents: Cover; CONTENTS; EDITORIAL ADVISORY BOARD; Guest editorial; A benchmarking implementation framework for automotive manufacturing SMEs; The use of multi-attribute utility theory to determine the overall best-in-class performer in a benchmarking study; Role of human factors in TQM: a graph theoretic approach; Tourism services quality (TourServQual) in Egypt; An empirically validated quality management measurement instrument; A worldwide analysis of ISO 9000 standard diffusion; Book review.
Series Title: Benchmarking, vol. 13, no. 4.
Responsibility: guest editors, Professor Fiorenzo Franceschini and Dr. Maurizio Galetto.

Abstract:

A world that is changing faster and faster forces companies to reinvent themselves and their capabilities. In this competitive environment Total Quality Management (TQM) tools support organizations in managing strategic quality and decision processes. This e-book investigates how benchmarking can provide approaches, methods and techniques for the next TQM challenges we are going to face this century. The papers in this issue were selected based on their new contributions to theory and/or methodology or significant substantive findings, as well as their fit with the organization of the issue. T.

Reviews

User-contributed reviews
Retrieving GoodReads reviews...
Retrieving DOGObooks reviews...

Tags

Be the first.
Confirm this request

You may have already requested this item. Please select Ok if you would like to proceed with this request anyway.

Linked Data


Primary Entity

<http://www.worldcat.org/oclc/182530949> # Benchmarking in total quality management
    a schema:CreativeWork, schema:MediaObject, schema:Book ;
    library:oclcnum "182530949" ;
    library:placeOfPublication <http://id.loc.gov/vocabulary/countries/enk> ;
    library:placeOfPublication <http://experiment.worldcat.org/entity/work/data/407426699#Place/bradford_england> ; # Bradford, England
    schema:about <http://id.worldcat.org/fast/830291> ; # Benchmarking (Management)
    schema:about <http://id.worldcat.org/fast/1047801> ; # Organizational behavior
    schema:about <http://dewey.info/class/658.562/e22/> ;
    schema:about <http://experiment.worldcat.org/entity/work/data/407426699#Topic/technology_&_engineering_quality_control> ; # TECHNOLOGY & ENGINEERING--Quality Control
    schema:about <http://experiment.worldcat.org/entity/work/data/407426699#Topic/business_&_economics_quality_control> ; # BUSINESS & ECONOMICS--Quality Control
    schema:bookFormat schema:EBook ;
    schema:contributor <http://viaf.org/viaf/38110215> ; # Maurizio Galetto
    schema:contributor <http://viaf.org/viaf/70122321> ; # Fiorenzo Franceschini
    schema:copyrightYear "2006" ;
    schema:datePublished "2006" ;
    schema:description "Cover; CONTENTS; EDITORIAL ADVISORY BOARD; Guest editorial; A benchmarking implementation framework for automotive manufacturing SMEs; The use of multi-attribute utility theory to determine the overall best-in-class performer in a benchmarking study; Role of human factors in TQM: a graph theoretic approach; Tourism services quality (TourServQual) in Egypt; An empirically validated quality management measurement instrument; A worldwide analysis of ISO 9000 standard diffusion; Book review."@en ;
    schema:description "A world that is changing faster and faster forces companies to reinvent themselves and their capabilities. In this competitive environment Total Quality Management (TQM) tools support organizations in managing strategic quality and decision processes. This e-book investigates how benchmarking can provide approaches, methods and techniques for the next TQM challenges we are going to face this century. The papers in this issue were selected based on their new contributions to theory and/or methodology or significant substantive findings, as well as their fit with the organization of the issue. T."@en ;
    schema:exampleOfWork <http://worldcat.org/entity/work/id/407426699> ;
    schema:genre "Electronic books"@en ;
    schema:inLanguage "en" ;
    schema:isPartOf <http://worldcat.org/issn/1463-5771> ; # Benchmarking, an international journal,
    schema:isPartOf <http://experiment.worldcat.org/entity/work/data/407426699#Series/benchmarking> ; # Benchmarking ;
    schema:name "Benchmarking in total quality management"@en ;
    schema:productID "182530949" ;
    schema:publication <http://www.worldcat.org/title/-/oclc/182530949#PublicationEvent/bradford_england_emerald_group_pub_2006> ;
    schema:publisher <http://experiment.worldcat.org/entity/work/data/407426699#Agent/emerald_group_pub> ; # Emerald Group Pub.
    schema:url <http://www.myilibrary.com?id=70545> ;
    schema:url <http://site.ebrary.com/id/10146681> ;
    schema:url <http://public.eblib.com/choice/publicfullrecord.aspx?p=275465> ;
    schema:url <http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=174781> ;
    schema:workExample <http://worldcat.org/isbn/9781846630583> ;
    schema:workExample <http://worldcat.org/isbn/9781846630590> ;
    wdrs:describedby <http://www.worldcat.org/title/-/oclc/182530949> ;
    .


Related Entities

<http://experiment.worldcat.org/entity/work/data/407426699#Agent/emerald_group_pub> # Emerald Group Pub.
    a bgn:Agent ;
    schema:name "Emerald Group Pub." ;
    .

<http://experiment.worldcat.org/entity/work/data/407426699#Place/bradford_england> # Bradford, England
    a schema:Place ;
    schema:name "Bradford, England" ;
    .

<http://experiment.worldcat.org/entity/work/data/407426699#Series/benchmarking> # Benchmarking ;
    a bgn:PublicationSeries ;
    schema:hasPart <http://www.worldcat.org/oclc/182530949> ; # Benchmarking in total quality management
    schema:name "Benchmarking ;" ;
    .

<http://experiment.worldcat.org/entity/work/data/407426699#Topic/business_&_economics_quality_control> # BUSINESS & ECONOMICS--Quality Control
    a schema:Intangible ;
    schema:name "BUSINESS & ECONOMICS--Quality Control"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/407426699#Topic/technology_&_engineering_quality_control> # TECHNOLOGY & ENGINEERING--Quality Control
    a schema:Intangible ;
    schema:name "TECHNOLOGY & ENGINEERING--Quality Control"@en ;
    .

<http://id.worldcat.org/fast/1047801> # Organizational behavior
    a schema:Intangible ;
    schema:name "Organizational behavior"@en ;
    .

<http://id.worldcat.org/fast/830291> # Benchmarking (Management)
    a schema:Intangible ;
    schema:name "Benchmarking (Management)"@en ;
    .

<http://viaf.org/viaf/38110215> # Maurizio Galetto
    a schema:Person ;
    schema:familyName "Galetto" ;
    schema:givenName "Maurizio" ;
    schema:name "Maurizio Galetto" ;
    .

<http://viaf.org/viaf/70122321> # Fiorenzo Franceschini
    a schema:Person ;
    schema:familyName "Franceschini" ;
    schema:givenName "Fiorenzo" ;
    schema:name "Fiorenzo Franceschini" ;
    .

<http://worldcat.org/isbn/9781846630583>
    a schema:ProductModel ;
    schema:isbn "1846630584" ;
    schema:isbn "9781846630583" ;
    .

<http://worldcat.org/isbn/9781846630590>
    a schema:ProductModel ;
    schema:isbn "1846630592" ;
    schema:isbn "9781846630590" ;
    .

<http://worldcat.org/issn/1463-5771> # Benchmarking, an international journal,
    a bgn:PublicationSeries ;
    schema:hasPart <http://www.worldcat.org/oclc/182530949> ; # Benchmarking in total quality management
    schema:issn "1463-5771" ;
    schema:name "Benchmarking, an international journal," ;
    .


Content-negotiable representations

Close Window

Please sign in to WorldCat 

Don't have an account? You can easily create a free account.