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Beschwerdemanagement : unzufriedene Kunden als profitable Zielgruppe

Author: Bernd Stauss; Wolfgang Seidel
Publisher: München : Hanser, 2007.
Edition/Format:   Print book : German : 4., vollst. überarb. AuflView all editions and formats
Publication:Beschwerdemanagement.
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Bernd Stauss; Wolfgang Seidel
ISBN: 9783446405936 3446405933
OCLC Number: 162434888
In: Stauss, Bernd
Description: 713 Seiten : Illustrationen, Diagramme
Responsibility: Bernd Stauss ; Wolfgang Seidel.
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Primary Entity

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