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Best practice implementation of total quality management : multiple cross-case analysis of manufacturing and service organizations

Author: Milé Terziovski; Amrik Sohal; Danny Samson
Publisher: Caulfield East, Vic. : Faculty of Business and Economics, Monash University, 1996.
Series: Working paper series / Monash University, Department of Business Management, 04/96.
Edition/Format:   Print book : English
Database:WorldCat
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Genre/Form: Case studies
Document Type: Book
All Authors / Contributors: Milé Terziovski; Amrik Sohal; Danny Samson
OCLC Number: 38411629
Notes: "February 1996."
Description: 25 pages ; 30 cm.
Series Title: Working paper series / Monash University, Department of Business Management, 04/96.
Responsibility: Mile Terziovski, Amrik Sohal and Danny Samson.

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