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Between you and me : solving conflict.

Author: Jim Murphy; American Media Incorporated.
Publisher: West Des Moines, IA : American Media Inc., ©1995.
Edition/Format:   VHS video : VHS tape   Visual material : EnglishView all editions and formats
Database:WorldCat
Summary:
Discusses conflict at work and possible steps for solving those conflicts. Points covered include how to take responsibility for solving conflict, uncover both sides of the story, allow ventilation of emotions, listen without judging or arguing, and ask for commitment to work on a solution.
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Material Type: Videorecording
Document Type: Visual material
All Authors / Contributors: Jim Murphy; American Media Incorporated.
OCLC Number: 33236287
Notes: Title on accompanying guide: Conflict for individuals.
Accompanying book is: Managing conflict at work / Jim Murphy, c1994.
Closed captioned for the hearing impaired.
Description: 1 videocassette (23 min.) : sd., col. ; 1/2 in. + 1 book (80 p. ; 25 cm.) + 1 materials guide (63 p. ; 29 cm.)
Details: VHS.

Abstract:

Discusses conflict at work and possible steps for solving those conflicts. Points covered include how to take responsibility for solving conflict, uncover both sides of the story, allow ventilation of emotions, listen without judging or arguing, and ask for commitment to work on a solution.

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