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Beyond bilingual meetings : leadership behaviours for managers.

Author: Canada. Office of the Commissioner of Official Languages.
Publisher: Ottawa, Ont. : Office of the Commissioner of Official Languages, 2011
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
In the summer of 2009, the Office of the Commissioner of Official Languages contracted PGF Consultants Inc. to conduct a study to establish a Leadership Competencies Profile for Official Languages. This profile is for senior and middle managers, and is based on the principle that the leadership demonstrated by the managers and individuals of an institution is a contributing factor in federal employees exercising  Read more...
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Details

Genre/Form: Electronic books
Additional Physical Format: Print version:
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Canada. Office of the Commissioner of Official Languages.
ISBN: 1100530487 9781100530482
OCLC Number: 727110856
Language Note: Text in English and French on inverted pages.
Notes: "March 2011."
Description: 1 online resource (i, 39 pages)
Contents: Executive summary --
1. Introduction --
Background --
Language-of-work issues --
2. Mandate and methodology --
Mandate --
Methodology --
Literature review --
Case studies --
Discussion groups --
Working session with experts --
Conceptual framework --
Key leadership competencies profile --
Key concepts of the study --
Scope and limitations of the study --
3. Linguistic duality: a fundamental value --
A shared vision --
A matter of respect --
4. Role of leaders in the public service --
Essential characteristics --
Behaviours of a leader --
Leadership competencies profile for official languages --
6. Conclusion and recommendations --
Appendix A. Profile of study participants --
Appendix B. Bibliography --
Appendix C. Interview guide: case studies --
Appendix D. Discussion guide: discussion groups --
Appendix E. Working document: working session with experts --
Appendix F. List of designated bilingual regions for language-of-work purposes --
Appendix G. Part V of the Official Languages Act.
Other Titles: Au-delà des réunions bilingues :
More information:

Abstract:

In the summer of 2009, the Office of the Commissioner of Official Languages contracted PGF Consultants Inc. to conduct a study to establish a Leadership Competencies Profile for Official Languages. This profile is for senior and middle managers, and is based on the principle that the leadership demonstrated by the managers and individuals of an institution is a contributing factor in federal employees exercising their right to use the official language of their choice in the workplace.

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