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Beyond the bottom line : how to do more with less in nonprofit and public organizations

Author: Martin W Sandler; Deborah A Hudson
Publisher: New York : Oxford University Press, 1998.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:
"In the pages of Beyond the Bottom Line, Sandler and Hudson provide detailed descriptions of nonprofits and public agencies that are meeting the challenge of doing more with less, and setting standards of efficiency and service that few business organizations can meet." "The authors studied hundreds of nonprofit and public agencies around the country to find organizations like these that are meeting the challenges  Read more...
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Martin W Sandler; Deborah A Hudson
ISBN: 0195116127 9780195116120
OCLC Number: 36824737
Notes: Includes index.
Description: viii, 212 pages ; 24 cm
Contents: Foreword, James Champy --
Introduction --
PART I: Challenges --
1. The Challenge of Mission --
2. The Challenge of Change --
3. The Challenge of Managing for Results --
PART II: Competencies --
4. Serving the Customer --
5. Selling the Product --
6. Forming Effective Partnerships --
7. Creating a Climate for Innovation --
8. Sharing the Power --
9. Valuing People --
10. Communication Effectively --
11. Conclusion: Putting It All Together --
Index.
Responsibility: Martin W. Sandler, Deborah A. Hudson ; with Carol Weiss abd Neil deGuzmán.
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Abstract:

This text seeks to bring to the management of nonprofit and public sector organizations the kind of concepts long applied to commercial firms. It analyzes the problems and concerns that these  Read more...

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It is an excellent book with much to offer managers in the public service and NGP sectors. Aslib Book Guide. Vol 63. November 1998.

 
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