跳到内容
The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers 预览资料
关闭预览资料
正在查...

The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers

著者: Peggy Carlaw; Vasudha Kathleen Deming
出版商: New York : McGraw-Hill, ©1999.
版本/格式:   图书 : 英语查看所有的版本和格式
数据库:WorldCat
提要:
Shows how to create customer rapport.
评估:

(尚未评估) 0 附有评论 - 争取成为第一个。

主题
更多类似这样的

 

在图书馆查找

&AllPage.SpinnerRetrieving; 正在查找有这资料的图书馆...

详细书目

类型/形式: Handbooks, manuals, etc
材料类型: 互联网资源
文件类型: 书, 互联网资源
所有的著者/提供者: Peggy Carlaw; Vasudha Kathleen Deming
ISBN: 0070779740 9780070779747
OCLC号码: 40194509
描述: xiv, 209 pages : illustrations ; 24 cm
内容: It's Who You Are --
What You Say and How You Say It --
Make the Connection --
Here's Looking at You --
Make It a Great Day --
Stop, Look, and Listen --
The Sky's the Limit --
When the Going Gets Tough --
Wait! That's Not All. What About Us?
其他题名: Customer service training games
责任: Peggy Carlaw, Vasudha Kathleen Deming.
更多信息:

摘要:

With customer service training games, this title helps your employees to excel in dealing with the public. Designed not only to teach important skills but also to spark enthusiasm and a high level of  再读一些...

评论

用户提供的评论
正在获取GoodReads评论...
正在检索DOGObooks的评论

标签

所有的用户标签 (1)

查看最热门的标签,展示的形式是: 标签列表 | 标签云(tag cloud)

确认申请

你可能已经申请过这份资料。如果还是想申请,请选确认。

链接数据


<http://www.worldcat.org/oclc/40194509>
library:oclcnum"40194509"
library:placeOfPublication
library:placeOfPublication
rdf:typeschema:Book
rdf:typeschema:MediaObject
schema:about
schema:about
schema:about
schema:about
schema:about
schema:about
schema:about
schema:about
schema:about
schema:alternateName"Customer service training games"@en
schema:contributor
schema:copyrightYear"1999"
schema:creator
schema:datePublished"1999"
schema:description"It's Who You Are -- What You Say and How You Say It -- Make the Connection -- Here's Looking at You -- Make It a Great Day -- Stop, Look, and Listen -- The Sky's the Limit -- When the Going Gets Tough -- Wait! That's Not All. What About Us?"@en
schema:description"Shows how to create customer rapport."@en
schema:exampleOfWork<http://worldcat.org/entity/work/id/229185429>
schema:inLanguage"en"
schema:name"The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers"@en
schema:publication
schema:publisher
schema:workExample
umbel:isLike<http://bnb.data.bl.uk/id/resource/GB98W8740>
wdrs:describedby

Content-negotiable representations

关闭窗口

请登入WorldCat 

没有张号吗?很容易就可以 建立免费的账号.