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The boiler room and other telephone sales scams

Author: Robert Joseph Stevenson
Publisher: Urbana : University of Illinois Press, [1998] ©1998
Edition/Format:   Print book : State or province government publication : EnglishView all editions and formats
Summary:
Sure to make you think twice before responding to the next sales call you receive, this volume explores why telephone boiler rooms and other scams thrive and how fraudulent and deceptive techniques migrate to and from conventional businesses. The book is grounded in the nine years Robert Stevenson spent working covertly as a "participant-observer" in telephone rooms. It examines these operations both as work
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Material Type: Government publication, State or province government publication
Document Type: Book
All Authors / Contributors: Robert Joseph Stevenson
ISBN: 0252022653 9780252022654 025206934X 9780252069345
OCLC Number: 37011274
Description: x, 265 pages ; 24 cm
Contents: 1. The Boiler Room --
2. The Product Houses --
3. The Boiler Room as a Deviant Scene --
4. The Illusion of Services: Scams That Fly by Night --
5. Variations on a Theme: The Use of Boiler Room Techniques --
Conclusion: The Future of the Boiler Room and Other Speculations --
Epilogue: The Ethics and Choices of Field Research in Natural Settings.
Responsibility: Robert J. Stevenson.

Abstract:

Explores why telephone boiler rooms and other scams thrive and how fraudulent techniques and deception migrate to and from conventional businesses. This book provides information about the "heat"  Read more...

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"[A] guide to the shifty, shady shadow land on the edge of American capitalism." - Chicago Reader "Stevenson offers an insider's view of the organization of fraud, the duality of marks--those doing Read more...

 
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