skip to content
The bottom line : determining and communicating the value of the special library Preview this item
ClosePreview this item
Checking...

The bottom line : determining and communicating the value of the special library

Author: Joseph R Matthews
Publisher: Westport, Conn. : Libraries Unlimited, 2002.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
"Describing how value is added and how it can best be measured, Joseph Matthews explains different types of evaluations (models, implications, and methods) and a variety of measures (input, process, and output). He shows how a cost-benefit analysis and a library balanced scorecard, along with effective communication, can position the library as a "value center" rather than a "cost center." A glossary, list of  Read more...
Rating:

(not yet rated) 0 with reviews - Be the first.

Subjects
More like this

Find a copy in the library

&AllPage.SpinnerRetrieving; Finding libraries that hold this item...

Details

Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Joseph R Matthews
ISBN: 1591580048 9781591580041
OCLC Number: 51282047
Description: xix, 186 pages : illustrations ; 24 cm
Contents: How libraries add value --
Evaluation --
Evaluation techniques and methods --
Input measures --
Process measures --
Output measures --
Approaches to identifying outcomes or impacts --
Outcomes in special libraries --
A balanced scorecard --
Building a library balanced scorecard --
Communicating the value of a special library.
Responsibility: Joseph R. Matthews.
More information:

Abstract:

Illustrates how to evaluate library services and successfully communicate the library's value to upper management.  Read more...

Reviews

Editorial reviews

Publisher Synopsis

"[t]he "Rosetta Stone" of special librarianship....[t]his book seeks both to reveal how to measure and value libraru services and then, more importantly, to communicate this to management in a way Read more...

 
User-contributed reviews
Retrieving GoodReads reviews...
Retrieving DOGObooks reviews...

Tags

Be the first.
Confirm this request

You may have already requested this item. Please select Ok if you would like to proceed with this request anyway.

Linked Data


Primary Entity

<http://www.worldcat.org/oclc/51282047> # The bottom line : determining and communicating the value of the special library
    a schema:CreativeWork, schema:Book ;
    library:oclcnum "51282047" ;
    library:placeOfPublication <http://experiment.worldcat.org/entity/work/data/793708#Place/westport_conn> ; # Westport, Conn.
    library:placeOfPublication <http://id.loc.gov/vocabulary/countries/ctu> ;
    schema:about <http://experiment.worldcat.org/entity/work/data/793708#Topic/organizational_effectiveness_measurement> ; # Organizational effectiveness--Measurement
    schema:about <http://id.loc.gov/authorities/subjects/sh2010113409> ; # Special libraries--Administration
    schema:about <http://experiment.worldcat.org/entity/work/data/793708#Topic/bibliotheques_planification> ; # Bibliothèques--Planification
    schema:about <http://experiment.worldcat.org/entity/work/data/793708#Topic/bibliotheques_specialisees_cout_efficacite> ; # Bibliothèques spécialisées--Coût-efficacité
    schema:about <http://id.loc.gov/authorities/subjects/sh2010104572> ; # Organizational effectiveness--Measurement
    schema:about <http://experiment.worldcat.org/entity/work/data/793708#Topic/special_libraries_cost_effectiveness> ; # Special libraries--Cost effectiveness
    schema:about <http://dewey.info/class/026/e22/> ;
    schema:about <http://experiment.worldcat.org/entity/work/data/793708#Topic/cost_benefit_analysis> ; # Cost-Benefit Analysis
    schema:about <http://experiment.worldcat.org/entity/work/data/793708#Topic/bibliotheques_specialisees_administration> ; # Bibliothèques spécialisées--Administration
    schema:about <http://experiment.worldcat.org/entity/work/data/793708#Topic/special_libraries_evaluation> ; # Special libraries--Evaluation
    schema:about <http://id.loc.gov/authorities/classification/Z675> ;
    schema:about <http://experiment.worldcat.org/entity/work/data/793708#Topic/library_planning> ; # Library planning
    schema:about <http://experiment.worldcat.org/entity/work/data/793708#Topic/bibliotheques_specialisees_evaluation> ; # Bibliothèques spécialisées--Évaluation
    schema:about <http://experiment.worldcat.org/entity/work/data/793708#Topic/evaluation_studies_as_topic> ; # Evaluation Studies as Topic
    schema:about <http://experiment.worldcat.org/entity/work/data/793708#Topic/evaluatie> ; # Evaluatie
    schema:about <http://experiment.worldcat.org/entity/work/data/793708#Topic/speciale_bibliotheken> ; # Speciale bibliotheken
    schema:about <http://experiment.worldcat.org/entity/work/data/793708#Topic/communication> ; # Communication
    schema:about <http://experiment.worldcat.org/entity/work/data/793708#Topic/special_libraries_administration> ; # Special libraries--Administration
    schema:about <http://experiment.worldcat.org/entity/work/data/793708#Topic/libraries_organization_&_administration> ; # Libraries--organization & administration
    schema:about <http://experiment.worldcat.org/entity/work/data/793708#Topic/efficacite_organisationnelle_mesure> ; # Efficacité organisationnelle--Mesure
    schema:bookFormat bgn:PrintBook ;
    schema:creator <http://viaf.org/viaf/5257607> ; # Joseph R. Matthews
    schema:datePublished "2002" ;
    schema:description "How libraries add value -- Evaluation -- Evaluation techniques and methods -- Input measures -- Process measures -- Output measures -- Approaches to identifying outcomes or impacts -- Outcomes in special libraries -- A balanced scorecard -- Building a library balanced scorecard -- Communicating the value of a special library."@en ;
    schema:exampleOfWork <http://worldcat.org/entity/work/id/793708> ;
    schema:inLanguage "en" ;
    schema:name "The bottom line : determining and communicating the value of the special library"@en ;
    schema:productID "51282047" ;
    schema:publication <http://www.worldcat.org/title/-/oclc/51282047#PublicationEvent/westport_conn_libraries_unlimited_2002> ;
    schema:publisher <http://experiment.worldcat.org/entity/work/data/793708#Agent/libraries_unlimited> ; # Libraries Unlimited
    schema:reviews <http://www.worldcat.org/title/-/oclc/51282047#Review/-561884882> ;
    schema:url <http://catdir.loc.gov/catdir/enhancements/fy1510/2003268258-t.html> ;
    schema:workExample <http://worldcat.org/isbn/9781591580041> ;
    wdrs:describedby <http://www.worldcat.org/title/-/oclc/51282047> ;
    .


Related Entities

<http://experiment.worldcat.org/entity/work/data/793708#Agent/libraries_unlimited> # Libraries Unlimited
    a bgn:Agent ;
    schema:name "Libraries Unlimited" ;
    .

<http://experiment.worldcat.org/entity/work/data/793708#Place/westport_conn> # Westport, Conn.
    a schema:Place ;
    schema:name "Westport, Conn." ;
    .

<http://experiment.worldcat.org/entity/work/data/793708#Topic/bibliotheques_planification> # Bibliothèques--Planification
    a schema:Intangible ;
    schema:name "Bibliothèques--Planification"@fr ;
    .

<http://experiment.worldcat.org/entity/work/data/793708#Topic/bibliotheques_specialisees_administration> # Bibliothèques spécialisées--Administration
    a schema:Intangible ;
    schema:name "Bibliothèques spécialisées--Administration"@fr ;
    .

<http://experiment.worldcat.org/entity/work/data/793708#Topic/bibliotheques_specialisees_cout_efficacite> # Bibliothèques spécialisées--Coût-efficacité
    a schema:Intangible ;
    schema:name "Bibliothèques spécialisées--Coût-efficacité"@fr ;
    .

<http://experiment.worldcat.org/entity/work/data/793708#Topic/bibliotheques_specialisees_evaluation> # Bibliothèques spécialisées--Évaluation
    a schema:Intangible ;
    schema:name "Bibliothèques spécialisées--Évaluation"@fr ;
    .

<http://experiment.worldcat.org/entity/work/data/793708#Topic/cost_benefit_analysis> # Cost-Benefit Analysis
    a schema:Intangible ;
    schema:name "Cost-Benefit Analysis"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/793708#Topic/efficacite_organisationnelle_mesure> # Efficacité organisationnelle--Mesure
    a schema:Intangible ;
    schema:name "Efficacité organisationnelle--Mesure"@fr ;
    .

<http://experiment.worldcat.org/entity/work/data/793708#Topic/evaluation_studies_as_topic> # Evaluation Studies as Topic
    a schema:Intangible ;
    schema:name "Evaluation Studies as Topic"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/793708#Topic/libraries_organization_&_administration> # Libraries--organization & administration
    a schema:Intangible ;
    schema:name "Libraries--organization & administration"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/793708#Topic/library_planning> # Library planning
    a schema:Intangible ;
    schema:name "Library planning"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/793708#Topic/organizational_effectiveness_measurement> # Organizational effectiveness--Measurement
    a schema:Intangible ;
    schema:name "Organizational effectiveness--Measurement"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/793708#Topic/special_libraries_administration> # Special libraries--Administration
    a schema:Intangible ;
    schema:name "Special libraries--Administration"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/793708#Topic/special_libraries_cost_effectiveness> # Special libraries--Cost effectiveness
    a schema:Intangible ;
    schema:hasPart <http://id.loc.gov/authorities/subjects/sh85076573> ;
    schema:name "Special libraries--Cost effectiveness"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/793708#Topic/speciale_bibliotheken> # Speciale bibliotheken
    a schema:Intangible ;
    schema:name "Speciale bibliotheken"@en ;
    .

<http://id.loc.gov/authorities/subjects/sh2010104572> # Organizational effectiveness--Measurement
    a schema:Intangible ;
    schema:name "Organizational effectiveness--Measurement"@en ;
    .

<http://id.loc.gov/authorities/subjects/sh2010113409> # Special libraries--Administration
    a schema:Intangible ;
    schema:name "Special libraries--Administration"@en ;
    .

<http://viaf.org/viaf/5257607> # Joseph R. Matthews
    a schema:Person ;
    schema:familyName "Matthews" ;
    schema:givenName "Joseph R." ;
    schema:name "Joseph R. Matthews" ;
    .

<http://worldcat.org/isbn/9781591580041>
    a schema:ProductModel ;
    schema:isbn "1591580048" ;
    schema:isbn "9781591580041" ;
    .

<http://www.worldcat.org/title/-/oclc/51282047>
    a genont:InformationResource, genont:ContentTypeGenericResource ;
    schema:about <http://www.worldcat.org/oclc/51282047> ; # The bottom line : determining and communicating the value of the special library
    schema:dateModified "2018-08-28" ;
    void:inDataset <http://purl.oclc.org/dataset/WorldCat> ;
    .

<http://www.worldcat.org/title/-/oclc/51282047#Review/-561884882>
    a schema:Review ;
    schema:itemReviewed <http://www.worldcat.org/oclc/51282047> ; # The bottom line : determining and communicating the value of the special library
    schema:reviewBody ""Describing how value is added and how it can best be measured, Joseph Matthews explains different types of evaluations (models, implications, and methods) and a variety of measures (input, process, and output). He shows how a cost-benefit analysis and a library balanced scorecard, along with effective communication, can position the library as a "value center" rather than a "cost center." A glossary, list of recommended reading, and an appendix (including a library benefits survey and a table of measures with respective definitions) make this the ultimate means of establishing the value of your library - an essential guide no special librarian should be without!"--Jacket." ;
    .


Content-negotiable representations

Close Window

Please sign in to WorldCat 

Don't have an account? You can easily create a free account.