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Boundaries face to face : how to have that difficult conversation you've been avoiding

Author: Henry Cloud; John Sims Townsend
Publisher: Grand Rapids, Mich. : Zondervan, ©2003.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:
How to have that difficult conversation you've been avoiding.
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Henry Cloud; John Sims Townsend
ISBN: 0310221528 9780310221524 0310255333 9780310255338
OCLC Number: 52721006
Description: 266 pages ; 24 cm
Contents: Part I : why you need to have that difficult conversation --
The conversation can change your life --
The benefits of a good conversation --
Part II : the essentials of a good conversation --
Be emotionally present --
Be clear about "you" and "I" --
Clarify the problem --
Balance grace and truth --
Stay on task --
Use the formula, when you do "a," I feel "b" --
Affirm and validate --
Apologize for your part in the problem --
Avoid "shoulds" --
Be an agent for change --
Be specific --
Differentiate between forgiving and trusting --
Part III : seeing how it's done --
Telling people what you want --
Making someone aware of something --
Stopping a behavior --
Dealing with counterattack and other problems --
Part IV : getting ready to have the conversation --
Why you need to get ready --
How to get ready --
Part V : having the conversation with people in your life --
With your spouse --
With someone you're dating --
With your kids --
With your parents --
With your adult children --
At work --
With people in authority.
Responsibility: Henry Cloud and John Townsend.
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Abstract:

How to have that difficult conversation you've been avoiding.

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