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Breaking banks : the innovators, rogues, and strategists rebooting banking

Author: Brett King
Publisher: Singapore : Wiley, [2014] ©2014
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:

Insights from the strategists at the heart of the banking revolution Breaking Banks: The Innovators, Rogues, and Strategists Rebooting Banking provides a true insider's perspective on the massive  Read more...

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Genre/Form: Electronic books
Additional Physical Format: Print version:
King, Brett.
Breaking banks : the innovators, rogues, and strategists rebooting banking.
Singapore : Wiley, ©2014
xvii, 267 pages
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Brett King
ISBN: 9781118958247 1118958241 9781118915318 1118915313
OCLC Number: 880451895
Notes: Includes index.
Description: 1 online resource (xix, 267 pages)
Contents: Acknowledgments xi About the Author xiii Introduction: An Industry Being Reborn and Reinvented xv Chapter 1: A New Take on Credit and Lending 1 Chapter 2: The Era of the Faster, Smarter Payment 23 Chapter 3: Banks that Build Their Brand without Branches 47 Chapter 4: How the Crowd Is Changing Brand Advocacy in Banking 71 Chapter 5: Not Your Father's Banking Habits 91 Chapter 6: Is Bitcoin the End of Cash? 115 Chapter 7: Moving from Personal Financial Management to Personal Financial Performance 137 Chapter 8: When Technology Becomes Humanlike, Does a Real Human Provide a Differentiated Experience? 151 Chapter 9: Here Come the Neo-Banks! 165 Chapter 10: Building Experiences Customers Love 197 Chapter 11: Money Can Buy Happiness 223 Conclusion: We're Not Breaking Banking, We're Rebooting and Rebuilding It 239 Index 253
Responsibility: Brett King.

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