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Build your practice the logical way : maximize your client relationships

Author: Carol S Greenwald; Steven Skyles-Mulligan
Publisher: Chicago : American Bar Association, Section of Litigation : First Chair Press, ©2012.
Edition/Format:   Print book : CD for computer : EnglishView all editions and formats
Summary:

Consistent, strategic, and sustainable firm growth depends on strong client relationships rooted in practices that are designed to meet not only clients' expressed needs but their expectations. This  Read more...

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Document Type: Book
All Authors / Contributors: Carol S Greenwald; Steven Skyles-Mulligan
ISBN: 9781614384410 161438441X
OCLC Number: 793379353
Description: xiii, 260 pages : illustrations ; 23 cm + "Form and worksheets" (1 CD-ROM ; 4 3/4 in.)
Contents: Focus on clients to build your firm --
Use value to create a foundation of loyalty --
Master communication techniques to build a client-centric practice --
Research to understand your current practice --
Research to understand your foundation clients' worlds --
Build a client-centric firm --
Replicate your foundation clients --
Pick the low-hanging fruit : summary.
Responsibility: Carol Schiro Greenwald and Steven Skyles-Mulligan.

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