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  E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/33406185 Title: Building the invisible quality corporation : the executive guide to transcending TQM Author: Kevin R Maromonte Publisher: Westport, Conn. : Quorum Books, 1996. ISBN/ISSN: 1567200087 9781567200089 OCLC:33406185

  
  

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Subjects

• Total quality management.
• Quality control.
• Decentralization in management.
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Building the invisible quality corporation : the executive guide to transcending TQM

Author:	Kevin R Maromonte
Publisher:	Westport, Conn. : Quorum Books, 1996.
Edition/Format:	Book : English
Summary:	Kevin Maromonte, a specialist in corporate performance improvement, maintains that the next logical necessary step in the evolution of quality management is no less than the abolition of all company quality departments, including the Quality Assurance and Total Quality Management (TQM) departments, and their specialized functions. Instead, he argues persuasively that the responsibility for quality improvement should be dispersed throughout the organization, resulting in what he calls the "Invisible Quality" corporation. Only in this way can responsibility for the continuing creation and maintenance of quality in the production of goods and services be shared by management and employees. Why this is so and how it can be accomplished with little or no disruption to the organization is discussed reasonably and in compelling detail. More than just a "guide," Maromonte's book offers a provocative new way to think about the organization and to help it achieve its highest potential.  Read more...
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