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E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/49823334 Title: Building the IT consulting practice Author: Rick Freedman Publisher: San Francisco, CA : Jossey-Bass/Pfeiffer, ©2003. ISBN/ISSN: 0787955159 9780787955151 OCLC:49823334

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Building the IT consulting practice

Author:	Rick Freedman
Publisher:	San Francisco, CA : Jossey-Bass/Pfeiffer, ©2003.
Edition/Format:	Book : EnglishView all editions and formats
Rating:	(not yet rated) 0 with reviews - Be the first.

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Material Type:	Internet resource
Document Type:	Book, Internet Resource
All Authors / Contributors:	Rick Freedman Find more information about:
ISBN:	0787955159 9780787955151
OCLC Number:	49823334
Description:	xix, 234 p. : ill. ; 25 cm.
Contents:	What Is the IT Consulting Business? -- The Size and Shape of the Business -- The Range of Service Possibilities -- Common Elements -- The Structure of the Practice -- Sole Proprietor -- Partnership -- Corporation -- Elements in Common -- Putting It All Together -- Interview with Ken Taormina -- The Basic Financial Model -- Utilization -- Rate -- Fee Capacity -- Measuring Performance -- Vision and Mission -- Broad or Deep? -- Strategic Planning -- The Planning Process -- The Vision Thing -- From Products to Services -- The Lessons of Migration -- Process and Methodology -- A Sales Planning Process -- A Proposal Process -- A Scope of Work Standard -- A Stakeholder Participation Process -- A Risk Analysis Process -- A Project Planning Process -- A Status Reporting Process -- A Set of Solution-Specific Toolkits -- A Change Management Process -- An Issues Management Process -- A Post-Project Review to Assess Customer Satisfaction and Gather Lessons -- Interview with Malcolm Frank -- Sales and Marketing -- Challenges -- The Four R's of Service Marketing -- Selling the Intangible -- Interview with Andrew Bibby -- Organizational Culture -- Recruiting for Attitude and Motivation -- Ethics and Professional Responsibility -- Accountability -- Open Book Management -- Coaching and Mentoring -- Atmosphere -- Consultant Development -- Technical Training -- Project Skills Development -- Communication and Advisory Skills Development -- Business Skills Development -- Project Assignments -- Mentoring -- Growing and Improving the Firm.
Responsibility:	Rick Freedman.
More information:	Contributor biographical information Publisher description Table of contents

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