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Business communication : building critical skills

Author: Kitty O Locker; Stephen Kyo Kaczmarek
Publisher: New York : McGraw-Hill Irwin, ©2011.
Edition/Format:   Print book : English : 5th edView all editions and formats
Summary:

Offers a module structure that allows instructors to focus on specific skills and provides greater flexibility for short courses and different teaching approaches. This title helps students build the  Read more...

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Document Type: Book
All Authors / Contributors: Kitty O Locker; Stephen Kyo Kaczmarek
ISBN: 9780073403151 0073403156
OCLC Number: 496955993
Notes: Includes index.
Description: xxxi, 575 pages : illustrations (chiefly color) ; 28 cm
Contents: Building blocks for effective messages --
Creating goodwill --
Letters, memos, e-mail, and web writing --
Polishing your writing --
Interpersonal communication --
Research, reports, and visuals --
Job hunting.
Responsibility: Kitty O. Locker, Stephen Kyo Kaczmarek.

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