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Business communication

Author: Marie Elizabeth Flatley; Kathryn Rentz
Publisher: Boston : McGraw-Hill Irwin, ©2010.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

Presents both student and instructor with the tools needed to navigate through the complexity of the modern business communication environment. This textbook contains realistic examples that are both  Read more...

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Document Type: Book
All Authors / Contributors: Marie Elizabeth Flatley; Kathryn Rentz
ISBN: 9780073377810 0073377813 9780077314064 0077314069
OCLC Number: 268547530
Notes: Includes index.
Description: xi, 322 [8] pages : color illustrations ; 28 cm
Contents: Communicating in the workplace --
Understanding the writing process and the --
Using visuals in written and oral communication --
Using an appropriate style --
Writing good-news and neutral messages --
Writing bad-news messages --
Writing persuasive messages --
Researching and writing reports --
Writing short reports --
Communicating orally --
Communicating in the job search.
Responsibility: Marie Flatley, Kathryn Rentz.

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