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|Additional Physical Format:||Online version:
Lehman, Carol M.
Cincinnati, Ohio : South-Western College Pub., ©1996
|Material Type:||Internet resource|
|Document Type:||Book, Internet Resource|
|All Authors / Contributors:||
Carol M Lehman; William C Himstreet; Wayne Murlin Baty
|Notes:||Himstreet's name appears first on the earlier edition.|
|Description:||xxxvii, 637  p. : col. ill. ; 26 cm.|
|Contents:||Interpersonal communication and listening; organizational setting for business communication; public speaking and oral reporting; intercultural communication; business communication technology; ethical and legal guidelines; organizing and composing messages; revising and proofreading messages; writing about the pleasant and the routine; writing about the unpleasant; writing to persuade; writing special letters; preparing resumes and application letters; job interviews, employment messages and performance appraisals; the report process and research methods; managing data and using graphics; organizing and writing short reports and proposals; writing a formal report. Appendices: document format and layout guide; grammar review and exercises.|
|Responsibility:||Carol M. Lehman, William C. Himstreet, Wayne Murlin Baty.|