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Business process excellence : ARIS in practice

Author: August-Wilhelm Scheer
Publisher: Berlin ; New York : Springer, ©2002.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

Business process management is the basis for all initiatives like SCM, CRM, ERP, or business intelligence.

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Additional Physical Format: Online version:
Business process excellence.
Berlin ; New York : Springer, ©2002
(OCoLC)752380803
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: August-Wilhelm Scheer
ISBN: 3540434798 9783540434795
OCLC Number: 50004452
Description: viii, 270 pages : illustrations ; 24 cm
Contents: ARIS : from the vision to practical process control / August-Wilhelm Scheer --
The ARIS toolset / Wolfram Jost and Karl Wagner --
Business process management : a core task for any company organization / Wolfram Jost and August-Wilhelm Scheer --
Using SCOR and other reference models for e-business process networks / Mathias Kirchmer, George Brown and Herbert Heinzel --
Strategy and processes : two in one project at ZEC Bydgoszcz SA / Witold Horowski, Paweł Olsztyński and Róza Czarnecka --
Using ARIS to manage SAP interoperability / Thomas R. Gulledge, Georg Simon and Rainer A. Sommer --Business process improvement and software selection using ARIS at a mid-market manufacturing company / Ed Brady and Marc Scharsig --
Business process management : combining quality and performance improvement / Andrzej Pluciński and Grzegorz B. Gruchman --
Process design and implementation with ARIS / Antonela Divić Mihalkević --
Using BPR tools in business process education / Alexander Hars --
Process modelling and simulation in the media industry : the Television New Zealand example / Michael Rosemann and Steve Browning --
Business process analysis and design for performance improvement in utilities companies / Karel Dietrich-Nespešňy [and others] --
Design of a process model with ARIS toolset for a telecommunication company / Marek Mitáček and Zdeněk Závodný --
ISO 9001 certification of the selection and recruitment department of Air France (DP. GS) / Benoît Vannier, Laurent de Castelbajac and Laurent Teysseyre --
ARIS in BT / Rob Davis and Colin Paton.
Responsibility: August-Wilhelm Scheer [and others], editors.
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