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Business service management best practices

Author: Budi Darmawan; Kimberly Cox; Bahaeldin Ragab; International Business Machines Corporation. International Technical Support Organization.
Publisher: Austin, TX : IBM, International Technical Support Organization, ©2004.
Series: IBM redbooks.
Edition/Format:   eBook : Document : English : 1st edView all editions and formats
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Darmawan, Budi.
Business service management best practices.
Austin, TX : IBM, International Technical Support Organization, ©2004
(DLC) 2005273558
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Budi Darmawan; Kimberly Cox; Bahaeldin Ragab; International Business Machines Corporation. International Technical Support Organization.
ISBN: 0738497975 9780738497976
OCLC Number: 80245973
Description: 1 online resource (xii, 170 pages) : illustrations.
Series Title: IBM redbooks.
Responsibility: [Budi Darmawan, Kimberly Cox, Bahaeldin Ragab].

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