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Business Talk English.

Author: Stuart Dean
Publisher: Haufe Lexware, 2015.
Series: Haufe TaschenGuide.
Edition/Format:   eBook : Document : GermanView all editions and formats
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Dean, Stuart.
Business Talk English : TaschenGuide.
München : Haufe Lexware, ©2015
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Stuart Dean
ISBN: 3648066986 9783648066980
OCLC Number: 927968717
Description: 1 online resource.
Contents: Cover; Contents; Vorwort; Let's Talk Business; Tips for effective communication in English; Introducing yourself; Telephoning; Meetings; Negotiations; Presentations; Trade fairs & conferences; Job interviews; The Customer is King; Making a good first impression; Showing customer orientation; Follow-up calls; The angry customer --
"sorry" is not enough; How to say "no" politely; How to complain successfully; Giving ultimatums and setting deadlines; Social Situations; Invitations; Small talk; Hobbies and interests; Eating and drinking; Written Communication; Emails; Text messages; Letters. Agendas & minutes for meetingsAppendix; Internet resources; Common abbreviations; Numbers; English phonetic spelling; English around the world; Index; Impressum; Der Autor; Weitere Literatur.
Series Title: Haufe TaschenGuide.

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