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Can two rights make a wrong? : Insights from IBM's tangible culture approach
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Can two rights make a wrong? : Insights from IBM's tangible culture approach

Author: Sara J Moulton Reger; IBM Research.; IBM Business Consulting Services.; Institute for Business Value.
Publisher: Upper Saddle River, N.J. : IBM Press, 2006.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:

Leverages the lessons learned during IBM's acquisition of Pricewaterhouse Coopers Consulting: insight that IBM has crystallized into a powerful methodology for transforming business culture. This work  Read more...

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Genre/Form: Electronic books
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Sara J Moulton Reger; IBM Research.; IBM Business Consulting Services.; Institute for Business Value.
ISBN: 0131732943 9780131732940
OCLC Number: 70161276
Description: 1 online resource (304 p.)
Details: Mode of access: Internet.
Contents: Foreword xxi Preface xxiii Acknowledgments xxv About the Author xxvii Contributing Authors xxix Section I: The Basics 1 Chapter 1: Introduction--An Overview of Tangible Culture 3 Chapter 2: We Can't Do This the Traditional Way--IBM's Acquisition of PricewaterhouseCoopers Consulting 17 Chapter 3: Traditional Approaches to Culture Transformation--How Others Have Dealt with the Challenge 33 Chapter 4: How to Get to the Right Place the Right Way--Outcome Narratives 49 Chapter 5: The Good Thing That Can Cause Big Trouble--Right vs. Right 67 Chapter 6: The Unseen Hand That Propels Organizational Action--Business Practices 85 Chapter 7: Putting It All Together--The Business Practices Alignment Method 103 Section II: The Application 119 Chapter 8: Mergers and Acquisitions-- Managing the Common Sources of Culture Clash 121 Chapter 9: Alliances--Finding Ways to Leverage Your Collective Capabilities 143 Chapter 10: Major Restructuring--Gaining Sustained Value from Your Reorganization 163 Chapter 11: Major Transformation--Addressing Your Plan's Hidden Barrier 181 Chapter 12: Key Decisions and Everyday Business--Extending Tangible CultureInto the Operational Parts of Your Business 203 Section III: The Projects 225 Chapter 13: The Co-operators--Using Business Practices to Clarify Expectations 227 Chapter 14: Sales Pipeline--Using Right vs. Right to Differentiate Issues 241 Epilogue 251 Appendix: About the Contributors 255 Index 268
Responsibility: by Sara J. Moulton Reger ; with contributors from IBM Business Consulting Services, Research, and Institute for Business Value.

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