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Cases and experiential exercises in human resource management

Author: Raymond L Hilgert; Cyril C Ling
Publisher: Upper Saddle River, N.J. : Prentice Hall, ©1996.
Edition/Format:   Print book : English : 2nd edView all editions and formats

Using a combination of narrative, cases, and experiential exercises, this book focuses on problems, issues, policies, and practices related to managing people in working organizations.


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Genre/Form: Problems and exercises
Problems, exercises, etc
Additional Physical Format: Online version:
Hilgert, Raymond L.
Cases and experiential exercises in human resource management.
Upper Saddle River, N.J. : Prentice Hall, ©1996
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Raymond L Hilgert; Cyril C Ling
ISBN: 0133732673 9780133732672
OCLC Number: 32547480
Description: x, 298 pages : illustrations ; 24 cm
Contents: pt. 1. Managing human resources in organizations. Cases --
C-1. McCormic-McCann Company: changes under a corporate takeover --
C-2. Turnover in the bank --
C-3. Travers Hospital: the human resources department secretary --
C-4. The night-shift group --
C-5. A denial of "free speech" --
C-6. A breach of confidentiality --
C-7. The IRS investigates the financial consultant --
C-8. The smoke-free office policy --
Experiential exercises. E-1. My best job --
E-2 Ms. Geiger: please respond (A) --
E-3. Frank J. Olinger, part-time professor --
E-4. The reluctant researcher --
pt. 2. People at work. Cases. C-9. Hammond General Hospital: the new contract food service --
C-10. Filmore Electric Company (A): the machine shop --
C-11. The MBO game with one player --
C-12. An alcohol/drug problem within a drug company --
C-13. Stan Ballard, CPA, and the upset client --
C-14. Too many bosses --
C-15. Friction on the MIS project --
C-16. Frazer's department store: a communications challenge --
C-17. See, we were right! --
C-18. Too many personal calls --
C-19. Theft in the office --
C-20. Tom Mendola --
Experiential exercises. E-5. Jasper Water Company --
E-6. Who reports to whom? --
E-7. The designer's dilemma --
E-8. The new sales clerk. pt. 3. Managing employment and performance. Cases. C-21. Paragon Pulp and Paper Company, Ltd. --
C-22. Ajax Electronics Company: the projective tests --
C-23. Simmons Specialty Stores: selecting an auditor --
C-24. False credentials --
C-25. Dr. Allen's request for promotion --
C-26. Rambusch Company: an executive choice --
C-27. A conflict with official duties --
C-28. The controversial sales representative --
C-29. Alexander Memorial Hospital: the termination of Susan North --
C-30. The problem employee in a governmental agency --
Experiential exercises. E-9. Favoritism in the HR department --
E-10. Calculating effects of labor turnover --
E-11. A training and development problem at Sumerson Manufacturing --
E-12. The exaggerated self-appraisal --
E-13. Your leadman Ed --
pt. 4. Issues in managing diversity. Cases. C-31. All in the family --
C-32. Atkins, Berry, and Jones vs. the John Rogers Corporation --
C-33. The board's selection dilemma --
C-34. The promotion of Melba Moore --
C-35. A problem of tardiness --
C-36. "Mentoring" the sales force, or sexual harassment? --
C-37. General physical condition as an occupational qualification --
C-38. Unintentional prejudice --
C-39. The sexist remark --
C-40. The disabled student --
C-41. The resignation--or termination--of Mrs. Snow --
Experiential exercises. E-14. Ms. Geiger: please respond (B) --
E-15. Affirmative action and whom to hire --
E-16. Union influence on construction company hiring practices --
E-17. The alleged discriminatory note --
E-18. The manager offers an opportunity --
pt. 5. Compensation management. Cases. C-42. Petri Chemical Company (A): Tom Moxley --
C-43. Salary discrimination among the library staff --
C-44. Salary inequities at Acme Manufacturing --
C-45. Salary administration in the Engineering Department --
C-46. Don Moran and the new sales compensation plan --
C-47. The Bonus Committee --
C-48. Neglected management --
C-49. The superintendent's vacation pay --
C-50. Family values or abuse of benefits? --
Experiential exercises. E-19. The Markham Company --
E-20. What is the proper chauffeur's rate? --
E-21. Jones Manufacturing Company --
E-22. The salary equity question at Midwest Valley University. pt. 6. Employee representation and labor relations. Cases. C-51. McGrath Hospital: the organizing committee --
C-52. Management persuasion of potential union members --
C-53. Filmore Electric Company (B): the assembly department --
C-54. Filmore Electric Company (C): communications during a union organizational campaign --
C-55. Petri Chemical Company (B): the promotion of Kenneth Rogers --
C-56. Petri Chemical Company (C): Harry Thurman --
C-57. Petri Chemical Company (D): Howard Evans --
C-58. The disputed overtime work --
C-59. Olympic Corporation --
Experiential exercises. E-23. The union organizer at Morgan City Hospital --
E-24. An organizing question on campus --
E-25. Suspended for "goofing off" --
E-26. The disorderly refrigerator.
Responsibility: Raymond L. Hilgert, Cyril C. Ling.


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