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Change Management Manage the Change or It Will Manage You

Author: Frank Voehl; H James Harrington
Publisher: Portland CRC Press 2016
Series: Management Handbooks for Results, v. 6
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
Front Cover -- Dedication -- Contents -- Prologue -- Acknowledgments -- About the Authors -- Section I: Remembering -- 1: Introduction to Change Management -- 2: The Philosophy and Evolution of Change Management -- 3: Making the Case for Change Readiness -- Section II: Understanding -- 4: Dirty Dozen Most Popular Models -- 5: Sustainable Change Life Cycle -- 6: Facilitated OCM Workshops -- 7: Culture Change
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Details

Genre/Form: Electronic books
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Frank Voehl; H James Harrington
ISBN: 9781482214192 1482214199 9781482214185 1482214180
OCLC Number: 1015766693
Notes: IMD-Felder maschinell generiert
Description: 1 Online-Ressource (404 Seiten)
Contents: REMEMBERINGIntroduction to Change ManagementIntroductionTechnical and People Sides of Change ManagementBlending in the Right Amount of ManagementDifferent Views of Change ManagementSummaryReferenceThe Philosophy and Evolution of Change ManagementIntroductionRisks in Systems ImplementationChange Management Activities and GoalsChange Management Processes and ToolsWhy Use Change Management?Problems Identified by Change Management Study ResearchChange Management Iterative DevelopmentBasic Change Management ObjectivesSummaryMaking the Case for Change ReadinessIntroductionUnderstanding the Readiness for a Change Life CycleSummaryReferencesUNDERSTANDINGDirty Dozen Most Popular ModelsOverviewEvolution of Change ManagementSome Specifics from the ResearchMore Specifics from the ResearchBrief Description of the 12 ModelsBest Practices HighlightsChanges in Approach Lead to SUSTAINSummaryReferencesSustainable Change LifecycleIntroductionSUSTAIN Model DefinedSeven-Cycle SUSTAIN ModelSUSTAIN Model in DetailUse an Enrollment/Engagement Plan ApproachShift Paradigms Where NeededTalk and Communicate the Rewards, Challenges, and ConsequencesAssimilate Risk Mitigation Using Project Planning, Measurement, and ReportingInvest to Plan for Optimum Sustained ResultsNegotiate the Results with a Prototyping Change Management ApproachDiagnosis and Change AgentsThree Common Elements of ChangeChange Management Deployment Planning ChecklistSummaryReferenceFacilitated OCM WorkshopsIntroductionFacilitated Workshops BackgroundGetting the Process StartedBenefits of Facilitated WorkshopsNeurological Roots of Resistance to ChangeManaging the WorkshopRoles and ResponsibilitiesFacilitated Workshop Life Cycle ActivitiesSuccess Factors for Facilitated WorkshopsSummaryCulture Change Management (CCM)IntroductionChange Management and Organization Design ProjectsOrganization Development and the Lifestyle EvolutionThe Cultural Web and Change at IBMWhy Focus on CCM?Psychodynamic Approach to ChangeCCM ModelSummaryReferencesAPPLYINGApplying Methods for DeploymentOverview and BackgroundCCM Capability Design ProcessStructure and Governance for DeploymentChange MethodologyCulture Change ToolsResources and CompetencyInterviews and ResearchChange Capability BlueprintCCM 10 Critical Success FactorsCreating a Culture of Assessment for Change ManagementThe Missing Link in Culture Change Management: A Daily Management SystemGetting Organized with a Design Team To-Do ChecklistSummaryReferenceInitiatives' PrioritizationOverviewMoSCoW Rules for CCMUsing a Standard Body of KnowledgeThe Business Sponsor's PerspectiveMoSCoW and the Business CaseEstablishing Levels of PriorityChecklist of Tips for Assigning PrioritiesSummaryThe Iterative Development ApproachOverviewEvolutionary Development StrategySummaryReferenceANALYZING AND EVALUATINGGathering, Analyzing, and Prioritizing RequirementsWhat Are Requirements?Requirements for Motivating Change (Power)Creating Vision (Legitimacy)Developing Functional Requirements That Build on Political Support (Urgency)Managing Transition Requirements (Power and Legitimacy)Sustaining the Culture Change Momentum (Power and Urgency)Action Learning and Other Requirements Considerations (Legitimacy and Urgency)Gathering and Prioritizing RequirementsGuidelines on Requirements GatheringThe Structure and Hierarchy of RequirementsLife Cycle of a RequirementPrioritizing Requirements Using MoSCoWThe Prioritized Requirements List (PRL)SummaryReferencesUsing Estimates and Time BoxesOverviewThe Estimating CycleProject Variables and ContingencyEstimating during the Life CycleGetting Started with a Time Box KickoffInvestigation IterationRefinement IterationCloseoutRelationship with Other MethodsThe Team Charter and the Daily HuddleThe Chinese RoomPlanning and Scheduling Time BoxesSummaryReferencesCREATINGModeling and SimulationIntroduction to ModelingWhat Is a Simulation Model?Modeling and AbstractionTarget Audience for the ModelUsing the Culture Change ModelsUsing Systems Thinking ModelsThe Iceberg ModelSummaryReferencesMeasurement and AppraisalIntroduction to CCM MeasurementUsing the Outcomes' Appraisal PurposeCombine, Compare, and Interpret MeasuresMaking the Collection of Measures EasyExamples of Culture Change MeasuresUsing Earned Value AnalysisQuality MetricsEmployee Involvement MetricsCost MetricsCreating a Culture Change Web IndexSummaryReferenceRisk Management ConsiderationsIntroductionThe Culture Change Risk LogOn Digital Literacy and CCMUsing Crowdsourcing and Wikimedia for Culture ChangeChange Management RisksUsing the CCM Approach to Reduce RiskOn Developing a Risk-Oriented CultureThe Team Spirit EnvironmentSummaryReferenceDeploying and Implementing CCMIntroductionInstalling and Implementing a CCM SystemThe Eight-Phase Implementation PlanActions to Improve Organizational Culture of TrustDownplaying DownsizingSelecting the Right ProjectsSummaryReferencesBibliography
Series Title: Management Handbooks for Results, v. 6

Abstract:

Front Cover -- Dedication -- Contents -- Prologue -- Acknowledgments -- About the Authors -- Section I: Remembering -- 1: Introduction to Change Management -- 2: The Philosophy and Evolution of Change Management -- 3: Making the Case for Change Readiness -- Section II: Understanding -- 4: Dirty Dozen Most Popular Models -- 5: Sustainable Change Life Cycle -- 6: Facilitated OCM Workshops -- 7: Culture Change Management (CCM) -- Section III: Applying -- 8: Applying Methods for Deployment -- 9: Initiatives' Prioritization -- 10: The Iterative Development Approach

Section IV: Analyzing and Evaluating -- 11: Gathering, Analyzing, and Prioritizing Requirements -- 12: Using Estimates and Time Boxes -- Section V: Creating -- 13: Modeling and Simulation -- 14: Measurement and Appraisal -- 15: Risk Management Considerations -- 16: Deploying and Implementing CCM -- Bibliography -- Back Cover

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