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Change or die : the business process improvement manual

Author: Maxine Attong; Terrence Metz
Publisher: Boca Raton, FL : CRC Press, 2013.
Edition/Format:   Print book : CD for computer : EnglishView all editions and formats
Database:WorldCat
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Maxine Attong; Terrence Metz
ISBN: 9781466512511 1466512512
OCLC Number: 767570531
Description: xxxii, 346 pages : illustrations ; 23 cm + CD-ROM (4 3/4 in.)
Contents: Case study : URhere --
Vision and goals --
Change management --
Stakeholder analysis --
Core process.
Responsibility: Maxine Attong and Terrence Metz.
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