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Clinical Governance : Improving The Quality Of Healthcare For Patients And Service Users.

Author: Mary Gottwald; Gail Lansdown
Publisher: Maidenhead : McGraw-Hill Education, 2014.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
This is an accessible and practical guide to clinical governance in healthcare, designed to help practitioners and students deliver better care to patients.
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Gottwald, Mary.
Clinical Governance.
Maidenhead : McGraw-Hill Education, 2014
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Mary Gottwald; Gail Lansdown
ISBN: 9780335262816 0335262813
OCLC Number: 886111633
Notes: 7 Implementing clinical governance through risk and complaints management.
Description: 1 online resource (218 pages)
Contents: Clinical Governance : Improving the quality of healthcarefor patients and service users; Clinical Governance; Praise for this book; Contents; List of tables; List of figures; Acknowledgements; Overview of the book; 1 Clinical governance: the context; Learning objectives; Introduction; Working definition of clinical governance; The birth of clinical governance; Impact of poor care; The government response; Government White Papers and reports; Defining clinical governance; The framework of clinical governance; Defining quality; Linking quality and clinical governance. Engagement of patients/service usersKey point summary; Implications for practice; End-of-chapter questions; References; 2 Quality: the key issues; Learning objective; Introduction; Needle stick injuries (NSIs); Hospital acquired infections (HAIs); Ventilator-acquired pneumonia (VAP); Violence, bullying and aggression (VBA); Pressure ulcers (PUs); Medication errors; Falls in the elderly; Key point summary; End-of-chapter questions; References; 3 Exploring quality failingswithin clinical contexts; Learning objectives; Introduction; Quality circles; Dimensions of quality: Maxwell 6. Dimensions of quality: 3 organizational dimensionsIshikawa's fishbone; SWOT; PESTLE/PEST; Key point summary; Implications for practice; End-of-chapter questions; References; 4 Developing clinical governance strategies through change management; Learning objectives; Introduction; Barriers to change; Managing resistance; Transition period for change; Developmental, transitional and transformational change; Diffusion of innovations model of change; The RAID model of change; Lewin's Force-Field Analysis model of change; The four A's model of change; Key point summary; Implications for practice. End-of-chapter questionsReferences; 5 Implementing clinical governance strategies through education and training; Learning objectives; Introduction; Learning; Formal learning; Informal learning; Lifelong learning; Continuing professional development; Individual, team and organizational levels of education and training; Identifying individual learning needs; Linking learning needs and personal development reviews; Learning organizations; Organizational culture; Worked examples of education and training; Key point summary; Implications for practice; End-of-chapter questions; References. 6 How clinical governance can be supported through Evidence Based PracticeLearning objectives; Introduction; Definitions of EBP; Accountability; The link between EBP, quality assurance and clinical governance; Litigation and negligence; Defining the problem: using PICO; Finding the evidence: accessing information; Critically appraising the evidence; Issues and challenges; Values Based Practice; EBP and care pathways; EBP and care bundles; Key point summary; Implications for practice; End-of-chapter questions; References.

Abstract:

Offers a practical guide to clinical governance in healthcare, designed to help practitioners and students deliver quality care to patients and improve the patient experience at every level. Grounded  Read more...

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