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Cloud computing : best practices for managing and measuring processes for on-demand computing, applications and data centers in the cloud with SLAs

Author: Haley Beard
Publisher: Place of publication not identified : Emereo, [2008]
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
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Document Type: Book
All Authors / Contributors: Haley Beard
ISBN: 9781921523199 1921523190
OCLC Number: 317296549
Description: 163 pages : illustrations ; 30 cm
Contents: Introduction --
Common terminology --
The service lifecycle --
Service strategy --
Service design --
Service transition --
Service operation --
Managing change in service operation --
Change triggers --
Change assessment --
Service operation and project management --
Assessing and managing risk in service operation --
Operational staff in service design and transition --
Planning and implementing service management technologies --
Licences --
Shared licences --
Web licences --
Service on demand --
Deployment --
Capacity checks --
Timing of technology department --
Type of introduction --
Continual service improvement.
Responsibility: Haley Beard.

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