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Code switching : how to talk so men will listen

Author: Claire Damken Brown; Audrey Nelson
Publisher: Indianapolis, IN : Alpha Books, ©2009.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
"Day-to-day, face-to-face workplace communication between men and women is often dysfunctional because each gender employs different speech pat­terns. When careers and paychecks are on the line, clear communication is crucial-from the mailroom to the boardroom. Code Switching explains what to say, how to say it, how to be taken seriously, and how to act while speaking with the opposite sex for maximum effectiveness  Read more...
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Document Type: Book
All Authors / Contributors: Claire Damken Brown; Audrey Nelson
ISBN: 9781592579266 1592579264
OCLC Number: 311775835
Description: xii, 322 pages ; 23 cm
Responsibility: Claire Damken Brown, and Audrey Nelson.

Abstract:

"Day-to-day, face-to-face workplace communication between men and women is often dysfunctional because each gender employs different speech pat­terns. When careers and paychecks are on the line, clear communication is crucial-from the mailroom to the boardroom. Code Switching explains what to say, how to say it, how to be taken seriously, and how to act while speaking with the opposite sex for maximum effectiveness in the workplace. Included are: how men and women manage conversation, and the value of "chitchat" prior to a meeting; how men use language to impart information and women use language to build or indicate rela­tionship; how men use e-mail to emphasize control while women use it to share and build rapport; how women can use language to build their credibility; how humor is used as a power play, to build ter­ritory, or to exclude others; how gender talk creates and shapes work rela­tionships."--Publisher's description.

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