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Commendable customer service

Author: Grayscale, LLC.; Meridian Education Corporation.
Publisher: Monmouth Junction, NJ : Meridian Education Corp., ©2004.
Series: Business basics.
Edition/Format:   DVD video : NTSC color broadcast system : EnglishView all editions and formats
Summary:
Learn how to provide exceptional customer service with a smile, a professional appearance, and a positive attitude. Also learn how to stay in control when dealing with demainding or rude customers over the phone, how to actively listen, and how to come up with solutions that satisfy.
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Material Type: Videorecording
Document Type: Visual material
All Authors / Contributors: Grayscale, LLC.; Meridian Education Corporation.
OCLC Number: 53936562
Performer(s): Narrator: Matt Rawlings.
Description: 1 videodisc (17 min.) : sound, color ; 4 3/4 in. + teacher's guide.
Details: DVD NTSC.
Series Title: Business basics.
Responsibility: produced by Grayscale, LLC.

Abstract:

Learn how to provide exceptional customer service with a smile, a professional appearance, and a positive attitude. Also learn how to stay in control when dealing with demainding or rude customers over the phone, how to actively listen, and how to come up with solutions that satisfy.

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Linked Data


Primary Entity

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