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Commercial conflict management and dispute resolution

Author: Peter Fenn
Publisher: Abingdon, Oxon ; New York : Spon Press, 2012.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Database:WorldCat
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Genre/Form: Electronic books
Case studies
Additional Physical Format: Print version:
Fenn, Peter (Peter F.).
Commercial conflict management and dispute resolution.
Abingdon, Oxon ; New York : Spon Press, 2012
(DLC) 2011039544
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Peter Fenn
OCLC Number: 785783469
Description: 1 online resource (165 pages) : illustrations
Contents: 1. Introduction --
2. Conflict management and dispute resolution --
3. Conflict management and dispute avoidance --
4. Negotiation --
5. Mediation --
6. Construction adjudication --
7. Arbitration --
8. Other ADR techniques --
9. Cooperation and collaboration --
10. Game theory --
11. The stages of dispute resolution --
12. The psychology of conflict management and disputes.
Responsibility: Peter Fenn.
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"...an interesting and well-done book...physically attractive and highly readable." - Construction Management and Economics

 
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