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Communicating : a social, career and cultural focus

Author: Roy M Berko; Andrew D Wolvin; Darlyn R Wolvin
Publisher: Boston : Allyn & Bacon, 2010.
Edition/Format:   Print book : English : 11th edView all editions and formats
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Document Type: Book
All Authors / Contributors: Roy M Berko; Andrew D Wolvin; Darlyn R Wolvin
ISBN: 9780205624898 0205624898
OCLC Number: 496830957
Description: xvi, 480 pages : illustrations (chiefly color) ; 26 cm
Contents: I. Foundations of Communication 1. The Human Communication ProcessCommunication Defined The Components of Human Communication Communication as a System Models of Human Communication The Media as Communicator Communication and Culture First Amendment Speech Ethics 2. Foundations of Verbal LanguageOrigins of Human Language The Languages We Use Using Verbal Language 3. Nonverbal CommunicationSources of Nonverbal Signs Emotional Influences on Nonverbal Communication Verbal and Nonverbal Relationships Categories of Nonverbal CommunicationUsing Nonverbal Communication 4. ListeningThe Importance of Listening The Listening Process Listening InfluencersPurposes of Listening Listening Apprehension Improving Your Listening II. Intrapersonal Communication 5. Intrapersonal CommunicationSelf-Talk Cognitive Processing The Self Understanding Yourself Need Drives Affecting Communication Anxiety: Communication ApprehensionThe Role of Culture in Intrapersonal Communication III. Interpersonal Communication 6. The Concepts of Interpersonal CommunicationBasic Concepts of Interpersonal Communication Self-Disclosure The Self and Others Seeking Approval Gaining Compliance Emotions PowerMale/Masculine-Female/Feminine CommunicationSexual Harassment and BullyingRelationships Electronically Mediated Communication 7. Interpersonal SkillsParticipating in Conversations Giving Directions Requesting Dealing with Interpersonal Conflict Communication Approaches to Managing ConflictHandling CriticismApologizing 8. The Interview Interviewing Roles Interview Format Types of Interviews 9. The Concepts of Groups Groups Defined Group Versus Individual Actions Types of Groups Group Operations Decision-Making TechniquesGroup Setting Mediated Meetings 10. Participating in Groups Cultural Differences in Groups The Group Participant The Group Leader and Group Leadership IV. Communicating in Public 11. Public Speaking: Planning and Presenting the Message The Listenable Speech Preparing a Speech: An Overview Parameters of Public Speaking The Ethics of Public Speaking Analyzing the Parameters of SpeechesProcess of the Speech Analysis Post Speech Analysis Modes of Presentation 12. Public Speaking: Developing the Speech Sources of Information Supporting Material Techniques for Presenting Supporting MaterialComputerized Graphics 13. Public Speaking: Structuring the Message The Basic Elements of a Speech The Introduction The Central Idea The Body Traditional Methods of Arrangement for the Body of a SpeechThe Conclusion Transition into the Question-and-Answer SessionAlternative Methods for Organizing the SpeechRole of Culture on Speech Structure 14. Public Speaking: Presenting the MessageAspects of Oral and Physical Speech PresentationUse of Visual Aids (including PowerPoint)Public Speaking AnxietyRehearsing the SpeechThe Role of Culture on Speech PresentationDealing with Difficulties during a Speech 15. Informative Public Speaking Role of Informative Speaking Concept of Informative Speaking Characteristics of Informative Speaking Classifications of Informative Speaking Developing the Informative Speech The Informative Process in Action 16. Persuasive Public Speaking Persuasive Speaking Process of Persuasion Persuasive Strategies Role of Influence in Persuasion Components of Persuasive Message The Structure of the Persuasive Message The Persuasive Process in Action Appendix : The Resume Basic Rules for APA StyleGlossary
Responsibility: Roy M. Berko, Andrew D. Wolvin, Darlyn R. Wolvin.

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