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Communicating non-defensively

Author: Denise DexterPeter J JordanKirby TimmonsMelanie MihalCarl D ZaissAll authors
Publisher: Carlsbad, Ca : CRM Films : CRM Learning, p[200-?], ©1994.
Edition/Format:   DVD video : English : Rev. edView all editions and formats
Summary:
Uses a series of vignettes to illustrate common examples of defensive behavior. Explains how to respond non-defensively as a means to improve relationships with subordinates and superiors. Designed to aid both the giver and the receiver of criticism in understanding the other person's point of view.
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Genre/Form: Educational films
Nonfiction films
Short films
Video recordings for the hearing impaired
Material Type: Videorecording
Document Type: Visual material
All Authors / Contributors: Denise Dexter; Peter J Jordan; Kirby Timmons; Melanie Mihal; Carl D Zaiss; Theodora Wells; CRM Films.
OCLC Number: 62329568
Language Note: Closed-captioned.
Notes: Based on the book "Keeping your cool under fire : communicating non-defensively" by Theodora Wells.
"Compelling interpersonal skills training for powerful organizations"--DVD label, container and guide cover.
Originally released on videocassette.
Credits: Executive producer, Peter J. Jordan.
Performer(s): Commentary by Carl D. Zaiss.
Target Audience: Adults.
Description: 1 videodisc (20 min.) : sound, color ; 4 3/4 in. + 1 leader's guide (36 pages ; 28 cm)
Details: DVD. Stereo.
Responsibility: CRM Films presents a CRM production ; produced and directed by Denise Dexter ; written by Kirby Timmons based upon a script by Ron L. Raley & Steve Wax and Christopher Lanier ; producer, Melanie Mihal.

Abstract:

Uses a series of vignettes to illustrate common examples of defensive behavior. Explains how to respond non-defensively as a means to improve relationships with subordinates and superiors. Designed to aid both the giver and the receiver of criticism in understanding the other person's point of view.

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