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Communicating the UX vision : 13 anti-patterns that block good ideas

Author: Martina Hodges-Schell; James O'Brien
Publisher: Waltham, Massachusetts : Morgan Kaufmann, 2015. ©2015
Edition/Format:   eBook : Document : EnglishView all editions and formats
Database:WorldCat
Summary:
This book identifies the 13 main challenges designers face when they talk about their work and provides communication strategies so that a better design, not a louder argument, is what makes it into the world. It will help you identify the skills and behavioral patterns to present your work in more persuasive ways; respond more constructively to feedback from coworkers and stakeholders; improve empathy with business  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Hodges-Schell, Martina.
Communicating the UX vision : 13 anti-patterns that block good ideas.
Waltham, Massachusetts : Morgan Kaufmann, ©2015
xliv, 329 pages
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Martina Hodges-Schell; James O'Brien
ISBN: 9780127999241 0127999248
OCLC Number: 905915572
Description: 1 online resource (374 pages) : illustrations (some color)
Contents: Speaking different languages --
Having different KPIs --
Not embracing everyone's goals --
Presenting without contextualizing --
Being in the room but not present --
Not having a consistent design language --
Throwing deliverables over the fence --
Living in the deliverables --
Assuming others don't get design --
Insisting on perfection --
Responding to tone, not content --
Defending too hard --
Not defending hard enough --
Identifying and fixing your own anti-patterns --
Relaxation techniques at work --
Group design techniques.
Responsibility: Martina Hodges-Schell, James O'Brien.

Abstract:

This book identifies the 13 main challenges designers face when they talk about their work and provides communication strategies so that a better design, not a louder argument, is what makes it into the world. It will help you identify the skills and behavioral patterns to present your work in more persuasive ways; respond more constructively to feedback from coworkers and stakeholders; improve empathy with business stakeholders and learn to speak their language better; discover how to better understand your behavior and identify your personal anti-patterns. --

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"This is a worthwhile reference book for user interface designers to have on their bookshelves. It could also be used to foster communication and feedback between team members...chapters are short Read more...

 
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