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Communicating with Employees : Improving Organizational Communication.

Author: Frank Corrado; Andrea Reider; Ralph Mapson
Publisher: Boston : Course Technology Crisp, 1994.
Edition/Format:   eBook : Document : EnglishView all editions and formats
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Corrado, Frank.
Communicating with Employees : Improving Organizational Communication.
Boston : Course Technology Crisp, ©1994
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Frank Corrado; Andrea Reider; Ralph Mapson
ISBN: 9781560522553 1560522550
OCLC Number: 922967040
Description: 1 online resource (102 pages)
Contents: ""TITLE""; ""COPYRIGHT""; ""PREFACE""; ""ABOUT THE AUTHOR""; ""CONTENTS""; ""INTRODUCTION""; ""SECTION I Conduct a Communication Audit""; ""CHANGING COMMUNICATION NEEDS""; ""MANAGERS: WHERE COMMUNICATION GRIDLOCKS""; ""My Organization�s Grapevine""; ""THE CHANGING WORK FORCE""; ""THE NEW WORKPLACE AND COMMUNICATION""; ""GOOD ORGANIZATIONAL COMMUNICATION: A BIG PAYOFF""; ""THE NEW PROFESSIONAL COMMUNICATOR""; ""ANALYZING YOUR SITUATION""; ""Exercise: Conduct an Evaluation""; ""SECTION II Planning Successful Organizational Communication""; ""DEVELOP YOUR COMMUNICATION PROGRAM"" ""The Seven-Step Employee Communication Program""""COMMUNICATION BENCHMARKING""; ""Exercise: Benchmarking""; ""INVOLVING EMPLOYEES""; ""Starting Today�""; ""HUMAN RESOURCE COMMUNICATION""; ""Communication Check-Up""; ""Exercise: Human Resource Communications""; ""SPECIAL HUMAN RESOURCE COMMUNICATION ISSUES""; ""Exercise: Communicating About Pay""; ""KEY ELEMENTS OF A BENEFITS COMMUNICATION PLAN""; ""Eight-Step Method for Improvement""; ""STEP 1 Conduct Research""; ""STEP 2 Develop a Strategy""; ""STEP 3 Hand out Materials""; ""STEP 4 Schedule Presentations"" ""STEP 5 Prepare Visually Based Communciations""""STEP 6 Prepare Coordinated Print Pieces""; ""STEP 7 Use Interactive Components""; ""STEP 8 Evaluate the Results""; ""Benefit communication tools to choose from include the following:""; ""Special communication activities can include:""; ""ENCOURAGING FEEDBACK""; ""Exercise""; ""Negative Feedback""; ""EVALUATING COMMUNICATION PROGRAMS""; ""WHICH IS BETTER: QUANTITATIVE OR QUALITATIVE RESEARCH?""; ""COMMUNICATION RESEARCH AND CHANGE""; ""SECTION III Your New Communication Toolkit""; ""THE IMPACT OF NEW TECHNOLOGY""; ""Meetings""; ""Print Media"" ""Feedback Channels""""Electronic Systems""; ""Targeted Communications""; ""GETTING THE WORD OUT""; ""Preparing Supervisors to Communicate""; ""A ONE-TO-ONE FUTURE FOR EMPLOYEE COMMUNICATION?""; ""APPENDIX Employee Communication Survey""; ""EMPLOYEE COMMUNICATION SURVEY""; ""Communication Policy""; ""Program""; ""Delegated Authority""; ""Keeping Supervisors Informed""; ""Human Relations Communications""; ""Focus on Employee Interests""; ""Information About the Business""; ""Information About Employer-Employee Relations""; ""General Business Conditions""; ""REVIEW""; ""NOTES""

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