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Communicating with patients : improving communication, satisfaction, and compliance

Author: Philip Ley
Publisher: London ; New York : Chapman & Hall, ©1988.
Series: Psychology and health series, 4.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

All the caring professions face similar problems with non-compliant or difficult patients, and with patients who have difficulty understanding the instructions they are being given. This book  Read more...

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Document Type: Book
All Authors / Contributors: Philip Ley
ISBN: 0412382407 9780412382406
OCLC Number: 220985145
Description: xviii, 210 pages : illustrations ; 22 cm.
Contents: Patients' satisfaction; patients' understanding of what they are told; memory for medical information; the problem of patients' non-compliance; relationships between understanding, memory, satisfaction and compliance; techniques for increasing patients' recall and understanding; another problem - non-compliance by health care professionals; the use of written information; selecting the content of communications; the benifits of improved communication.
Series Title: Psychology and health series, 4.
Responsibility: Philip Ley.

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