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Communication and culture : a guide for practice

Author: Cynthia Gallois; Victor J Callan
Publisher: Chichester, England ; New York : Wiley, ©1997.
Series: Wiley series in culture and professional practice.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

Providing a review of cross-cultural psychological concepts and research for non-specialists, this text also offers guidelines for best practice and strategies in communication.

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Document Type: Book
All Authors / Contributors: Cynthia Gallois; Victor J Callan
ISBN: 0471966223 9780471966227
OCLC Number: 35285491
Description: x, 172 pages ; 23 cm.
Contents: 1. Introduction: the challenge of intercultural communication --
2. Values and rules: the impact of culture on communication --
3. Culture, language and non verbal communication --
4. Culture, self-expression and maintaining relationships --
5. Social identity, prejudice and intercultural communication --
6. Intercultural communication within organisations --
7. Intercultural communication with clients and customers --
8. Using intercultural communication skills: conclusions and strategies.
Series Title: Wiley series in culture and professional practice.
Responsibility: Cynthia Gallois, Victor J. Callan.

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