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Communication : core interpersonal skills for health professionals

Author: Gjyn O'Toole
Publisher: Sydney : Churchill Livingstone/Elsevier, ©2012.
Edition/Format:   Print book : English : 2nd edView all editions and formats
Summary:
This text introduces health sciences students to the various interpersonal communication skills that are commonly used within health settings to establish relationships with clients and fellow professionals, and improve therapeutic outcomes. It focuses on developing self awareness and skills for use in health settings and covers the types of scenarios commonly encountered in health settings that are rarely covered  Read more...
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Document Type: Book
All Authors / Contributors: Gjyn O'Toole
ISBN: 9780729541008 0729541002 9780729581004 0729581004
OCLC Number: 776280029
Notes: "Evolve learning system resources."
Previously published: Chatswood, N.S.W. : Churchill Livingstone, 2008.
Description: xvii, 369 pages : illustrations ; 25 cm
Contents: 1. Defining effective communication for health professionals --
2. The overall goal of communication for health professionals --
3. The specific goals of communication for health professionals: 1 --
4. The specific goals of communication for health professionals: 2 --
5. Awareness of and need for reflective practice --
6. Awareness of self --
7. Awarness of how personal assumptions affect communication --
8. Awareness of the 'person/s' --
9. Awareness of listening to facilitate person/s-centered communication --
10. Awareness of different environments that can affect communication --
11. Communication with the hold person/s --
12. Non-verbal communication --
13. Conflict and communication --
14. Culturally competent communication --
15. Communicating with indigenous peoples --
16. Misunderstandings and communication --
17. Ethical communication --
18. Remote communication.
Responsibility: Gjyn O'Toole.

Abstract:

This text introduces health sciences students to the various interpersonal communication skills that are commonly used within health settings to establish relationships with clients and fellow professionals, and improve therapeutic outcomes. It focuses on developing self awareness and skills for use in health settings and covers the types of scenarios commonly encountered in health settings that are rarely covered in generic professional communication texts. Perspectives and examples are drawn from a wide range of health professions. The book includes activities that will enable students to reflect on their experiences and practice using the skills.

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