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Communication from the inside out : strategies for the engaged professional

Author: Karen Mueller
Publisher: Philadelphia, PA : F.A. Davis Co., ©2010.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
This text will guide you to a more effective relationship with patients and colleagues by exploring three inter-related elements of communication (internal, external and instrumental), which start from the inside out.
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Document Type: Book
All Authors / Contributors: Karen Mueller
ISBN: 9780803618770 0803618778
OCLC Number: 458577288
Description: xi, 370 pages : illustrations ; 26 cm + 1 CD-ROM (4 3/4 in.)
Contents: Communication revisited --
Engaged professionalism : the benchmark of effective communication --
You on a mission : charting your course of engaged professionalism --
The voice within --
Mindfulness : an attentional approach to engaged professionalism --
Emotional intelligence : self-science for effective communication --
External communication and social awareness --
The application of socially skilled external communication : building effective alliances --
Effective communication through the generations --
Communication for empowering therapeutic alliances --
Managing conflict through assertiveness and negotiation : instrumental communication for facilitating consensus --
Instructional communication for transformative teaching.
Responsibility: Karen Mueller.

Abstract:

This text will guide you to a more effective relationship with patients and colleagues by exploring three inter-related elements of communication (internal, external and instrumental), which start  Read more...

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