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Communication Skills for Nurses : a Practical Guide on How to Achieve Successful Consultations

Author: Marilyn Edwards
Publisher: London : Quay Books Division, MA Healthcare, Ltd., [2010]
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
Over a third of all consultations in general practice are now conducted by nurses. The consultation is the key element of primary care, with patients being more satisfied with the care given by clinicians who have good communication skills. Poor communication or dissatisfaction with a consultation is reported to be one reason why patients decide not to attend or do not take a prescribed treatment. Patients need to  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Edwards, Marilyn.
Communication skills for nurses : a practical guide on how to achieve successful consultations.
London : Quay Books, ©2010
approximately 253 pages
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Marilyn Edwards
ISBN: 9781856424967 1856424960 9781856424974 1856424979
OCLC Number: 908417703
Language Note: English.
Description: 1 online resource (253 pages)
Contents: Cover; Contents; Front matter; Title page; Publisher information; Acknowledgements; Preface; Introduction; Body matter; Chapter 1: The pre-consultation; Chapter 2: Communication skills; Chapter 3: Ethical issues; Chapter 4: The patient-centred consultation; Chapter 5: Children and adolescents; Chapter 6: Patients with disabilities; Chapter 7: Sexual orientation; Chapter 8: Delivering bad news; Chapter 9: Cultural diversity; Chapter 10: Developing consultation skills; Back matter; Also available.
Responsibility: by Marilyn Edwards.

Abstract:

Over a third of all consultations in general practice are now conducted by nurses. The consultation is the key element of primary care, with patients being more satisfied with the care given by clinicians who have good communication skills. Poor communication or dissatisfaction with a consultation is reported to be one reason why patients decide not to attend or do not take a prescribed treatment. Patients need to be satisfied with the consultation, understand their condition and understand ...

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