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Communication skills in clinical practice : a video guide. [Disc 2], Dealing with feelings

Author: Rob Buckman; Walter F Baile; Barbara M Korsch; University of Calgary. Advanced Media for Learning.; Medical Audio Visual Communications.
Publisher: Toronto, Ont. : Distributed by Medical Audio Visual Communications, [©1999]
Edition/Format:   DVD video : English
Summary:
Presents strategies for effective communication in emotional situations. Scenarios with simulated patients demonstrate how to acknowledge emotions, respond with empathy, and deal with anger and depression.
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Material Type: Videorecording
Document Type: Visual material
All Authors / Contributors: Rob Buckman; Walter F Baile; Barbara M Korsch; University of Calgary. Advanced Media for Learning.; Medical Audio Visual Communications.
OCLC Number: 124050044
Credits: Written by Robert Buckman, Walter Baile, and Barbara Korsch.
Description: 1 DVD-video (55 min., 30 sec.) : sound, color ; 4 3/4 in.
Other Titles: Dealing with feelings
Responsibility: produced at the University of Calgary ; AML, Advanced Media for Learning, University of Calgary.

Abstract:

Presents strategies for effective communication in emotional situations. Scenarios with simulated patients demonstrate how to acknowledge emotions, respond with empathy, and deal with anger and depression.

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