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Communication skills in health and social care

Author: Bernard Moss
Publisher: Los Angeles : SAGE, 2015.
Edition/Format:   Print book : English : Third editionView all editions and formats
Summary:
Presented in a unique and easy-to-use dictionary format, this practical guide will help your students understand and apply the principles of effective communication. From the ?how to?, through to practicalities, challenges and honing existing skills, this book will ensure they have the confidence and knowledge to communicate skillfully and successfully in many different contexts and settings. This book is essential  Read more...
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Document Type: Book
All Authors / Contributors: Bernard Moss
ISBN: 147391275X 9781473912755 9781473912762 1473912768
OCLC Number: 905734783
Description: xx, 222 pages : illustrations ; 25 cm
Contents: IntroductionAcceptanceActive ListeningAdvisingAdvocacyAnti-discriminatory PracticeAssertivenessAssessmentBarrier GesturesBreaking Bad NewsChairing MeetingsChallengingComplaintsConfidentialityConflict ManagementCounsellingCourt Room SkillsEcomapsEmotional Intelligence (EI)EmpathyEmpowerment, Resilience and a Strengths PerspectiveEndingsEstablishing a Professional RelationshipFeedback - Giving and ReceivingGenogramsGetting UnstuckGroup WorkInformation & Communication Technology (ICT) and Health Informatics and Communication in Social MediaInterpretersInterprofessional CollaborationInterviewing ChildrenLearning DifficultiesLossMediation SkillsMotivational InterviewingNon-verbal CommunicationReflective PracticeProfessional Capabilities Framework (PCF)ReligionSpiritualitySupervisionTalks and PresentationsTelephone SkillsTime ManagementWhistle BlowingWrong Messages
Responsibility: Bernard Moss.

Abstract:

Presented in a unique and easy-to-use dictionary format, this practical guide will help your students understand and apply the principles of effective communication.  Read more...

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This book captures the complexity of the communication skills required when you are working with people in the health and social care field. The book adopts a dictionary style format and is therefore Read more...

 
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