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Communication skills that work : how to resolve conflict & increase cooperation

Author: Marilyn Sherman; Seminars on DVD (Firm)
Publisher: [Waterford, Mich.] : Seminars on DVD, ©2012.
Edition/Format:   DVD video : EnglishView all editions and formats
Summary:
Are you uncomfortable when you have to confront someone? Do you cringe at conflict? In this seminar, Sherman presents the tools to communicate more effectively and gain the confidence to stand up to bullies and speak your truth with grace. With these powerful and practical ideas, you will learn what to say, how to say it, and when to say it. The skills presented in this seminar can help reduce unnecessary conflict,  Read more...
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Genre/Form: Filmed lectures
Instructional films
Nonfiction films
Material Type: Videorecording
Document Type: Visual material
All Authors / Contributors: Marilyn Sherman; Seminars on DVD (Firm)
OCLC Number: 830549562
Language Note: In English.
Notes: "World's best speakers and trainers"--Container.
MP3 audio version of lecture included on DVD. Access this feature by inserting the disc into the DVD-ROM drive of your computer.
Performer(s): Presenter, Marilyn Sherman.
Description: 1 videodisc (53 min.) : sound, color ; 4 3/4 in.
Details: DVD; Dolby Digital.
Responsibility: Seminars on DVD ; Marilyn Sherman.

Abstract:

Are you uncomfortable when you have to confront someone? Do you cringe at conflict? In this seminar, Sherman presents the tools to communicate more effectively and gain the confidence to stand up to bullies and speak your truth with grace. With these powerful and practical ideas, you will learn what to say, how to say it, and when to say it. The skills presented in this seminar can help reduce unnecessary conflict, increase cooperation, boost your confidence, and help you to create more harmonious relationships.

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